Why are we here?
Q: The Market is less receptive to one linux to rule them all. Which version is preferred by folks focused on the Cloud?
A: Cloud vendor linux
It is a balancing act of identifying a use case based on “Value vs Complexity” and executing it based on Cost, Time, Talent and Outcome.
Name 1 of them we will focus on in this workshop.
A: Infrastructure provisioning, OS patching, Config drift, App Install, ITSM integration, AI Ops and EDA, Compliance/Auditing/Reporting
Q: According to the Catchpoint SRE Report 2025, median toil levels rose to this percentage for the first time in five years
A: What is 20%?
Q: There are 3 main operational pressures stretching customers too thin. Name 2 of them.
A: skill and capacity, tool and workflow sprawl, cost and operational waste
Q: The BVP team has a number of ways to engage-- how do you request support?
A: Complete the BVP Engagement Request form
Q: By integrating the Ansible Automation Platform with this specific ITSM tool, organizations can automatically open, update, and close tickets to reduce manual noise
A: What is ServiceNow?
Q: What is a top purchasing priority for RH audiences?
A: IT Automation
Q: What is the Business Impact quadrant that focuses on tangible outcomes at the bottom line?
Q: This specific persona is primarily measured on metrics like MTTR, cost-per-ticket, audit findings, and staffing ratios.
A: Who is the IT Operations Manager?