Product Knowlege
Wax Pass
GSA
Wax Specialist
EWC
100

How much is the SLOW travel trio?

What is $19.50?

100

These are the current Wax Pass promotions... 

What is 12 Months Unlimited, Buy 9 Get 2, Buy 6 Get 1 and LE Buy 3 Get 1 Underarms

100

The first thing a GSA does when a guest enters the center.

What is stand and greet the guest

100

What is the service promotion in January?

$10 underarm services the 16th-21st

100

True or False: The late policy does not apply to guests with longer services.

False. Regardless of the size of the service, at the 10 minute we can reschedule them for another service time. As a kindness, we offer to reduce the number of services and take a shorter reservation.

200

The active ingredient in the SLOW line that slows hair growth.

What is Narcissus Bulb Extract or daffodil

200

A wax pass can be broken into _blank_ payments if the pass costs more than this amount.

What is 4/3/2 payments if the pass is more then $150.

200

An upset guest can be a pest unless you submit one of these.

Guest issues - Jotform

200

True or False: Wax Associates do not have to walk their guests to the wall if they are behind on services.

False. They should walk every guest to the wall every time.

200

Guests are allowed ____ amount of days from the original service to schedule a touch up.

5 Days

300

These three ingredients power the Brow Building Serum.

What is rice protein, provitamin B5 and/or turmeric root.

300

We offer this pass to our guests who are still in school or in the military

Buy 3 Get 1. - 25% savings. 

300

True or False: GSA's should not sell products.

False. GSA's should sell product, however only Wax Associates get credit/commissions on them.

300

This gorgeous process consists of these 4 steps in this order.

What is 

1. Cleanse - Pre wax cleanser

2. Protect - Pre wax oil

3. Wax

4. Rejuvenate - Calming product

300

These services are completely complimentary to First Time Guests.

Woman - Bikini Line, Eyebrow, Underarm

Men - Eyebrow, ears, nose and lower, mid or upper back

400

Name and describe the 4 scents of the SLOW line.

Aloe - fresh and clean

Shea - vanilla/cupcakes

Coconut -fruity floral

Fragrance Free - scentless

400

These kind of wax passes DO expire.

What is the Unlimited Pass and Limited Edition Passes***

400

A gray box around a service means it is locked! Name a reason a guest would have a locked appointment?

What is - missed wax pass payments or money owed on a previous service

400

The recommended frequency of Underarm services.

What is - Every 2 weeks 

400

DAILY DOUBLE: Who created EWC?

David Coba

500

Name every product that exfoliates:

Treat - IGHS, IGHS Wipes, F&B Exfoliating Gel, Detox Mask and Mitts

Slow - Body Wash, Polish and Sugar Scrub

500

A guest can return a wax pass, but it will cost them this:

What is - a $25 cancellation fee and any visits used.

500

What is the most important information needed for a wax pass cancellation?

Who, where/when the pass was purchased at and how many visits are left on the pass.

500

What is the Here and Now Policy?

What is - Wax specialists are required to retrieve their guests within 3 minutes of check in; including walk ins

500

Name three of the eight EWCG core values.

Fearless. Relentless. Team 1st. Honest. Ownership. Growth Mindset. Humble. Kind.