Urgency
Tie downs
Windows
Problem and Benefit
Situational
100

What are the four pillars?

Educate, Expert, Responsibility, Urgency

100

What is the tie down for insurance?

Whoever you choose make sure they have insurance, can you promise me that?

100

What is the name of our window?

Endurance Pro

100

What is the problem with mechanically fastened screwed in corners?

They loosen 

100

What is the trained response when someone tries to cancel at the door?

No problem I actually just get paid to show up and leave you a price I drove over an hour I'll be in and out

200

How long has it been like that? Falls under what pillar of urgency?

Responsibility

200

What is the tie down for common issues?

Almost everyone I speak to has a story, since it is so common, I'm sure you have something you've experienced. What's your story?

200

What does AAMA stand for?

American Architectural Manufacturers Association

200

What is the problem with caulk?

It dries up and cracks

200

Are your installers subcontracted?

No they are our own crews however they are not salaried employees we pay them per job 

300

I see this all the time it's a very common but serious issue falls under what pillar of urgency?

Expert

300

What is the tie down after common issues transitioning into total transparency? 

You want the job done the right way, right?

300

The homeowner wants to replace their bay window with a two double hungs and a picture window...what must you charge for removal type and additionally?

Egg crate removal stools, stops and soffit

300

What is the benefit of soffit?

Intake ventilation

300

How much does it cost if I go over the ten sheets of wood?

Great question it would be at $5.57 a foot but right now I believe you are well within our parameters of wood replacement if you get it done now but if you wait a year you will definitely need more

400

How should you determine if the siding is a double layer?

Look at the windows to see if they like recessed and if the j channel goes past the capping

400

What is the tie down to finish total transparency installs?

Now doesn't that sound like the install you deserve?

400

What did we use to have in our original window that we no longer have?

Metal reinforced meeting rail it is now fiberglass reinforced

400

What is the benefit of tribuilt underlayment?

It is breathable and will not rip or tear

400

At what point in the appointment must you get to determine if it is a no pitch situation?

Urgency completed

500

What are the four pillars of call to action?

Recap urgency, price condition, timeline, and lower resistance

500

What is the most important part of the tie down?

The response

500

What material does Renewal by Anderson have a patent on?

Fibrex

500

What are the two problems with builders grade recycled vinyl?

Porous absorbs moisture and only has a single rollover nailing hem

500

What is the correct response to how long have you been in business?

We have 25+ years of experience in the exterior home remodeling industry and just opened up three more satellite offices in the last year