Baby Got Back End
Here you can quickly find a speaker's a/v, assets folder, direct onsite contact phone #
What is the Speaker profile?
Side menu > All Speakers > Speaker Profile Name
This is why nobody can log into the GoogleMeet meeting without you present on the call.
What is the setting in Google Calendar where you have to select 'Open' so that anyone can join?
GoogleCal > Edit Event > Add Google Meet > click Cog icon > scroll down to Meeting Access Type
Ok So Hi, the client doesn't know they have to pay the full fee in advance on signing.
What is the modified pay schedule on the contract for Rush events?
"So great! Even did the dishes after"
Who is Kaleb Dahlgren?
Where I found Talent Bureau's USD payment options and info.
Here is where you can find a log of past events, with ability to search by Client Name, Speaker Name, Location and Event Name.
What is the Past Events list?
Hub side bar> Past Events> Search by key word
This is why we have a stranger requesting access to a private Google Folder on the drive.
Why didn't you check your link? Was it not shareable or you copied the incorrect link?
Some clients really be pining for headshots and A/V.
Why do we need to check status of assets upon booking RUSH event?
"It went great! Nobody knew I only had one contact lens in the whole time!"
Who is Ashley Callingbull?
Where I quickly check if this event has paid.
HUB > search event #> Private Notes > Click on linked invoice number > Pulls up Quickbooks invoice status
*this will now pull up all invoices for this grouping
Here is where you can view events week by week, with ability to toggle for Events by Agent or Events by Coordinator
What is the HUB Dashboard?
Hub side menu > Dashboard > Scroll to "This Week"
Totes crucial to let Event Ops know about any gossip; this is why we need to know who's already been talking to who!
When are you confused if we need to set up a Rush call or not?
(Rush events often already had precursory calls, or calls aren't needed)
"My shirt was soaking wet but I still nailed the keynote!"
Who is Jesse Lipscombe?
Where I look for the appropriate contact to set up a book purchase with an exclusive speaker's publisher.
GoogleDrive > Event Ops > 'TB Publishing Contacts' sheet > Search by title / speaker
Here's where you can see our Top Ten Speakers Booked This Year! Wow!
What is the Hub Dashboard Speaker Leaderboard for 2026?
This is why the client's invoices are divided amongst three different billing accounts in Quickbooks.
What happens if you don't check if the client has a profile in Quickbooks before creating a new one? (or if their company name can be spelled differently)
It's all fine and dandy until someone actually names their venue TBC.
Why it gets confusing when TBC is included on a key info piece for a Rush event?
"I just got diagnosed with pneumonia this morning"
Who is David Robertson?
Where I found the attachment when someone on the team forwarded it to me but was accidentally not included.
HUBSPOT > Client email in search > Client profile > scroll down to Attachments in the right hand menu bar > All Attachments
Here's this speedy search hack is the easiest & fastest way to go directly to the info you need on the HUB!
What is the search box in the top left of the blue side menu?
"I didn't bring a wallet or ID to my flight but it was ok. I had my son's ID and used that"
Who is Terry Ryan?
Where I can find a custom link for a client to pay invoice by credit card.
What is BenjiPays? Login bengipays > Scroll down to Open Invoices on the dashboard > Search QBO invoice # in box > Click on the Paper clip icon > Copy link via CC or EFT > Paste for client in email
Bonus: Moonclerk for Amex