Typically these people pick up the phone and call us and are the highest converting lead
What are TV leads
100
As a way to help the campuses, Marketing can send this type of notification to unconverted leads when pushing a program or event
What is an email blast
100
This vendor calls on all leads submitted via the Internet
Who is ESM
200
The three divisions CCi had back in 2004
What are CSI, RCI and FMU
200
The two software platforms campuses use
What are CRM (Peoplesoft) and CampusVue
200
These people have come to us at Everest.edu and are a very high converting lead
What is a IF or Internet free lead
200
As a way to help the campuses, Marketing has set up this site for campuses to create their own flyers
What is Media Builder
200
This group takes calls from leads and transfers them to the campuses. They do not make outbound calls on new leads.
Who is the CS Contact Center
300
The market where CCi first appeared in.
What is the Los Angeles market?
300
The two non-specific program codes used in the program of interest field in CVue
What are "ME" (medical) and "NS" (not sure)
300
These leads are targeted after 60 days of going unconverted
What are direct mail (DM) and telemarketing (TM) leads
300
As a way to help themselves to stay compliant, campuses should send all their in-house created materials to these people
Who are Russ and Kirk
300
Only these two groups set appointments for the campuses.
Who are CS Contact Center and ESM.
400
Approximately CCi employees this many people
What is 15,200
400
Days in advance you need to submit your hours of exceptions
What is 7 days
400
This person could be looking for education or to improve their career path
What is a paid internet lead
400
As a way to help the campuses, Marketing has created this section on the OneSite for kits to assist the campuses for open houses, career fairs and outside events
What is Campus Connect
400
If an admissions rep makes contact with a lead and sets an appointment, they should use this portal to stop the lead from being called on
What is the ESM Lead Removal Tool.
500
1995
What year was CCi founded.
500
CSC, ESM, CTS and Hot all provide this in common
What are the vendors the provide campuses live transfers
500
Converts has high as a TV lead, but comes to us either from the Internet or a publication
What is yellow page or YP lead
500
As a way to help the campuses, Marketing requires this written form back from the campuses when asking for additional marketing support
What is the RFP
500
This outbound vendor sends a live transfer to the campus without providing an address or phone number of the lead