Services
Customer WOW!
EBC
Staff
Retail
100

One of three Esthetic service that costs $13.

What is a lip, chin or nose wax?

100

Being on time and smiling when greeting your guest.

What is first impression?

100

All black clothing unless it is Assembly day or Fridays.

What is dress code?

100

This Staff Member was supposed to be named Mary Kate or Ashley.

Who is Emilie?

100

This product line is based in Monroe, WA.

What is Loma?

200

Removing hair by using scissors.

What is a haircut?

200

A client has enjoyed their experience with you and wants to see you for another appointment.

What is rebooking?

200

5 prepaid services with 1 free service.

What is a package?

200

This Staff Member shares a birthday with Hailey Bieber but is firmly Team Selena.

Who is Malak?

200

Everyone needs this product in their daily skincare routine to protect their skin.

What is SPF/Sunscreen?

300

A type of polish that can last up to 2 weeks.

What is shellac?
300

One client has enjoyed their time with you and has told their friends to see you for services.

What is word of mouth?

300

The minimum attendance requirement.

What is 76%?

300

This person is a published author for Milady textbooks.

Who is Jenevieve?

300

This card allows your guest to buy 2 get 1 free on products.

What is Support Me Card?

400

Name 3 Free Student Services.

Haircut, Manicure, Eyebrow Wax, Lip, Chin or Nose Wax and Shampoo & Blowout.
400

Meeting with a service provider in a particular field as cosmetology, esthetics or nail tech to obtain advice. 

What is a consultation? 

400

A prepaid loyalty card that gives the client discounted services and retail products for an entire year.

What is a membership?

400

This Staff Member has 11 animals in their home!

Who is Laura?

400

This product is only $5.

What is CND lotion?

500

List all 3 free services listed in Platinum Membership.

1. Free Custom Facial

2. Free Haircut

3. Free Shellac Manicure

500

Describe the steps of checking out a guest.

1. After Service, bring client to the front desk.

2. Give GSR the client's name, services provided.

3. Specify if they are a model/test out/case study.

4. Rebook Guest.

5. Thank guest for coming.

500

The quote says,

"There are no secrets to success. It is the result of preparation, hard work and learning from failure."

What is the quote on the Hall of Fame hallway?

500

This Staff Member was in marching band and went to Hawaii to play in the Fourth of July Parade.

Who is Nakeisha?

500

Last week of the month.

What is Student BOGO?