Wireless Basics
Plans & Pricing
Phones & Pop
Sales Scenarios
100

What does LTE stand for?

Long Term Evolution

100

These plans allow business to use as much cellphone data as they would like

UYW (Unlimited Your Way)

100

This technology allows you to activate a phone plan without a physical SIM card

eSIM

100

A customer says their bill is too high, what do you say?

Great pitch!

200

This is the main advantage 5G has over previous generations

speed

200

On the advanced 3.0 plan, after 100GB of data is used, this may happen during network congestion

Nothing (the new advanced plan has unlimited high speed data)

200

This rapper made the phrase "hotline bling" famous

Drake

200

A customer complains about poor connection with TMobile...

TMaybe for the win

300

This small chip in your phone connects your device to a carrier network

SIM card

300

What discount is 'automatically' included in every quote?

ABP

300

HINT: Call me, or maybe not..

Carly Rae Jepsen

300

A customer traveling abroad should be offered this to avoid high charges

international day pass/plan or premium 3.0

400

This feature allows your phone to share its data connection with other devices

mobile hotspot

400

This plan is ideal for businesses that travel frequently out of the country

Premium 3.0

400

This singer released the hit song "Telephone"

Lady Gaga ft. Beyonce

400

When a customer is hesitant to switch, what 'statement' are you giving them?

Value Statement

500

What could cause interference with someone's 5G signal

Buildings, distance from the tower, and environmental factors

500

Which plan allows roaming in 20 Latin American countries?

Unlimited Premium 2.0 with Turbo

500

This artist group is always at a payphone

Maroon 5

500

I have internet with 1 landline for my small business...

Give two options for this customer

Points to those who offer landline -> cellphone