The Office
Availity
Enrollment
Cars
BVs
200

Which of Michael Scott's girlfriends is married to Steve Carell in real life?

Carol Stills

200

What feature is used to submit authorizations for medications? 

Cover My Meds

200

Where do you indicate a patient is uninsured when creating an enrollment?

Patient Account

200

This car sold more than one million units in 1965, setting a record that still stands today.

The Chevrolet Impala sold 1,074,925 units in the US alone, still to this date the highest annual sales

200

What 3 pieces of Rx pharmacy information you must obtain when performing the benefit verification?

Rx BIN, Rx PCN, Rx Group#

400

What root vegetable does Dwight grow on his farm?

Beets

400

Where do you go when you want to see if a patient's policy is active?

Eligibility and Benefits Inquiry

400

If an enrollment is received from an existing patient from a new provider, what must be done? 

Create a new program case with that provider, then continue process. 

400

What year was the corvette first introduced?

1953. The first Corvettes were produced in Flint, Michigan on June 30, 1953.

400

When calling payers, what company name do we provide in order to obtain access?

Eversana Life Science Services

600

What is the name of the redhead who claimed Andy's job as Manager of The Office?

Nellie Bertram

600

What code is provided to identify an initiated authorization?

Key Code

600

What button is pressed to determine if all information has been entered?

Validate

600

What animal is on the Porsche logo?

Horse

600

What HCP information is listed on the MBV?

HCP Name, TIN, NPI, Address and Phone

800

What is the name of Pam and Jim's daughter?

Cecelia or Cece

800

If no clinical information is required, what button do you press to submit the authorization?

Send to Plan

800

What do we use to obtain missing patient signatures electronically?

DocuSign

800

What is considered the first ‘pony car’?

Plymouth Barracuda

800

What should you ask when calling the medical plan?

To verify if the patient has pharmacy benefits and if so, who is the Pharmacy Benefit Manager.

1000

What is Pam fake fired for "stealing" in season 1 episode 1? 

Post-It Notes

1000

On Cover My Meds, what button would you press to look up an authorization initiated by somebody else? 

Enter Key

1000

How long do we reach out for missing information on a program or PAP case?

20 Days

1000

Aston Martin designed a customized car for the Prince of Wales that runs on what?

Prince of Wales's Aston Martin Volante, a car that he's driven since he was 21, now runs entirely on surplus English wine after he insisted that Aston engineers find a more environmentally friendly option than fossil fuels.

1000

What is the expected turn around time for benefit verifications?

What is within 2 business days