Upgrade me
Where to go?
Cancellation
Certificates
Anything and Everything
100

How much are the costs to upgrade the account to Premium?

$119 for 1 year

$249 for 3 years

100

What state does Houston is located?

Texas

100

I booked my reservation yesterday at 6PM EST for $419 with a guide but I changed my mind and I want to cancel it today at 8AM. How much is my refund?

Full amount

100

What are the 3 certificate types?

30, 30/90, 365

100

CIBP stands for?

Customer Incentives & Benefits Program

200

I want to upgrade my account today for 3 years, when will be the expiration date?

7/20/2026

200

Massunetten is in ________________

Virginia

200

I booked my reservation last Feb 14 for November 22 check-in. I paid $640, but I want to change location. How much is my refund?

Full amount

200

What are the 2 certificate model type?

Standard Model & Redemption Model

200

What are the 5 sub-programs under CIBP?

GOV, RCI Elite Rewards, AI Retreats, Club Seacret, Beacon Getaways

300

If we have a 50% Premium Sale, how much are the costs to upgrade to Premium?

$59.50 for 1 yr

$124.50 for 3 years

300

The Poconos is located at ___________

Pennsylvania

300

My hotel reservation will be on September 4, 2023 but I have other plans, as per the cancellation policy "Cancellations after Saturday, September 2, 2023 will result in a penalty of 193.81 USD". When is the latest that I can cancel without penalty?

Saturday. September 2 , 2023

300

What is the 6 digit code that you can use to pull up the purchase transaction?

Order ID

300

If the time is 11AM EST, what time is it in PST?

8AM

400

I upgraded my account last January and I want to cancel it today because I haven't booked any reservations at all. How much will be my refund?

$49.58 (approximate answer is acceptable)

400

Dollywood is located from which city and state?

Pigeon Forge, Tennessee

400

I'm from Florida and I want to cancel my certificate that I purchased last May. What should I do?

Certificate is already non refundable.

YOU MAY CANCEL THIS CONTRACT WITHOUT ANY PENALTY OR OBLIGATION WITHIN 30 DAYS FROM THE DATE OF PURCHASE OR RECEIPT OF THE VACATION CERTIFICATE, WHICHEVER OCCURS LATER.

400

What does CSD stands for?

Custom Site Design

400

What is Carolyn’s favorite NFL Team?

Kansas City Chiefs

500

I upgraded my account last July 4, 2023 and I booked a High Demand reservation for August 6, 2023 and I got $35 discount, how much will be my refund?

$82 (approximate answer is acceptable)

500

Under what region does Dominican Republic is located?

Caribbean

500

I am residing in New York, and I want to cancel my certificate. What is the cancellation policy?

YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR OBLIGATION, WITHIN THREE BUSINESS DAYS FROM THE RECEIPT OF THIS DISCLOSURE.

500

What are the 3 options under Tasks?

  • RESEND CERTIFICATE PURCHASE RECEIPT
  • RESEND CERTIFICATE REDEMPTION RECEIPT
  • RESEND E-CERTIFICATE NOTIFICATION EMAIL
500

What is the code of the Beepo Building?

BC9