Room Cleaning
First thing you must do when cleaning occupied patient rooms?
Knock on the door before entering
What patient interactive protocol should you follow while cleaning an occupied room?
A I D E T
Acknowledge, Introduce, Duration, Explanation and Thanks
What Safety item is used to ensure no one slips and falls on a freshly mopped floor?
Wet Floor Sign
What are the Five NYP Values
Integrity, Empathy, Respect, Teamwork, Innovation
What the last thing you should do when you complete a room cleaning?
Wash hands after glove removal
Name four high touch surfaces in a patient's room?
Answer can be any of these: Doorknobs, Faucet handles, TV remote, bed rails, overbed table, telephone, ETC
What is the protocol for answering all Call bell request from our patients?
NO PASS ZONE
What should you be wearing when cleaning an isolation room?
P P E
Personal Protective Equipment
Which Value exhibits how we treat each other?
RESPECT
How long should you wash your hands for?
Minimum 15 seconds
True or False
it's perfectly fine to high dust the light fixture over the patient while they are in the bed?
FALSE
At no time should high dusting be performed over a patient.
True or False:
Ensuring each patient has an Exceptional Experience is all of our responsibility?
TRUE
What should you do if a patient asks you for a cup of water?
Explain to them that you can't but you will find the Nurse to better assist them.
(Patient may require treatment that requires no eating or drinking)
Which Value exhibits the pride in our performance and our pride in our everyday Lifes?
INTEGRITY
What is the wet time on the Peroxide wipes?
Two Minutes
How long should a Terminal Cleaning of a patient room take?
Med Surge 45 Mins
ICU 45 mins to 1 hour
True or False
It's OK to interpret medical outcomes for a patient as long as if for it's for a doctor/clinical staff?
False
At no time should we to it. We have services available to perform those services.
In the event of a fire or smoke condition in the facility what the first thing you should do?
R.A.C.E
Rescue, Alarm, Contain, Extinguish
Which Value Exhibits our ability to listen and be understanding to the needs of our patients and Family members.
EMPATHY
What is the wet time for the Bleach Wipes?
Three Minuets
What is the last thing you do when you complete a Patient interactive cleaning.
Ask is there anything else I can do for you.
Why do families entrust their loved ones to us?
Because we are the Best Housekeeping/EVS Department in the Land.
In the event you had to use a fire extinguisher, what procedure would you use to extinguish the fire?
P. A.S.S
Pull, Aim Spray and Sweep
Which Value exhibits how we cooperate to provide the best outcome for our Patients and Family members?
TEAMWORK
What is the Proper Length for fingernails?
Quarter Inch (1/4)