Retail
GSA ROLE
EWC Trivia
Waxer Role
Policies and Procedures
100

What products come in travel size?

Aloe wash, lotion, polish. Rollerball serum & wipes.

100

White Level Timing for Full Legs, Eyebrow, Lip, & Brazilian

1hr 15 min 

100

How much does a guest get in points for referring a friend?

$10 & its unlimited

100

What comes after pre-wax cleanser?

Pre-wax Oil

100

How many sets of tools should you have?

2

200

Retail Shelf Life?

18 months

200

Blue Level: Eyebrows, Lip, Brazilian, Stomach Strip

45min

200
A guest has 5 days to do what?

Touch Up Service

200

What color undershirt must a wax specialist wear?

White

200

What is the late policy?

After 9 min, on the 10 min mark you will be marked as no-show.
300

How often should someone exfoliate each week?

2-3 times a week.

300

When is it acceptable to wear white shoes?

NEVER!

300

What year was the first EWC opened?

2004 in Aventura, FL

300

What is the 4-step Process?

Cleanse, Protect, Wax, Rejuvenate

300

Accutane policy?

Guest must be off Accutane for 6 mo before being able to wax.

400

What is a AHA & BHA?

BHA: Beta Hydroxy Acid

AHA: Alpha Hydroxy Acid

400
What does it mean to reflect the books?

Reflect what is happening in real time. If the waxer is are running behind on a service, you would reflect that.

400

What day did Corona open?

March 2nd, 2021

400

What form do you send out at the end of each shift?

wax room check out form

400

Name tag goes on the left or right side

left side ** remember put your right hand over your heart**

500

What makes the brightening serum brightening?

What makes the calming serum calming?

**TRIPLE POINTS**- What are the price points?

 Brightening: Vitamin C

Calming: CBD

$39.50

500

**BONUS JEOPARDY** HOW MUCH IS A B9G3 BRAZ & EYEBROW?

$756/189

500

Who is our Franchisee?

Shawnee Oliver

500

What should our wax consistency look like before applying on a guest?

Cake or brownie batter
500

How long does a wax specialist have before they need to come out and tell us how much time they need?

3 minutes from the notification