❤️ Wax Pass Crush (Wax Pass Knowledge)
💕 Retail Romance (Product Knowledge + Selling)
💞 Objection Handling: Love Hurts (Real Scenarios)
💝 Promo Love Language (Current Promos)
💕 Math is My Love Language (Numbers Don’t Lie)
100

What is the best benefit of a wax pass for guests who wax consistently?

What is saving money long-term and locking in loyalty?

100

What retail item should be recommended after EVERY service?

What is Ingrown Hair Serum or Body Polish?

100

What phrase instantly weakens a wax pass close

What is “Do you want to…”

100

What is the current referral promo?

What is double referral points ($20)?

100

Why is breaking wax pass pricing into per-visit cost effective?

What is reducing sticker shock?

200

What is the strongest wax pass close when a guest says, “I don’t come that often”?

What is showing how inconsistent visits actually cost them more?

200

What is the best time to introduce retail to a guest?

What is during the service while explaining results?

200

A guest agrees to rebook but declines wax pass—what went wrong?

What is value not fully explained upfront?

200

What does “Buy More, Save More” mean for guests?

What is purchasing more products for bigger savings?


200

What math comparison should you NEVER lead with?

What is full upfront price without context?

300

A guest waxes Brazilians every 5 weeks, with a red level waxer. What is the most compelling wax pass framing for them?

What is cost-per-visit savings + guaranteed availability?

300

Why should body polishes be recommended even to guests who “never get ingrowns”?

What is prevention and improved skin turnover?

300

What objection usually masks fear of commitment rather than price?

What is “I don’t know my schedule”?

300

When should we mention promos during the visit?

What is during checkout and rebooking (except when checking in a FTG)?

300

If a guest buys retail once but never again, what failed?

What is education, not the product?

400

What KPI improves first when wax pass conversion increases?

What is adjusted sales per ticket?

400

A guest says, “I’ll just wait and see how my skin reacts.” What’s the best response?

What is explaining retail prevents reactions rather than causes them?

400

What’s the most effective response to “I want to talk to my partner first”?

What is positioning it as a personal self-care investment?

400

What’s the BEST way to avoid sounding salesy with promos?

What is explaining value/educating guests, not discounts?

400

What’s the most effective math comparison for hesitant guests?

What is “you’re already paying for this, just at a higher rate”?

500

What wax pass mistake lowers close rate without the GSA realizing it?

What is asking permission instead of confidently recommending?

500

A guest says, “I already have products at home.” What’s the correct pivot?

What is differentiating professional-grade results?

500

Guest says: “I only come when I need it.” What’s the best reframing?

What is inconsistency actually costs more long-term with less than optimal results?

500

Why can promos hurt long-term behavior if framed incorrectly?

What is training guests to wait for deals?

500

Why does wax pass conversion stabilize monthly sales more than retail

What is predictable prepaid revenue?