Payment Info
Debtor and Debtor Agent Info
Creditor and Creditor Agent Info
Bonus
100

What do you put in the CODE drop down?

CTRC- Core Customer Transfer

100

What do you put for the Debtor ID?

Customer account number

100

What do you put for the Creditor ID?

The account number

100

Who is allowed a foreign wire?

Commercial customers, Active duty, Retired Military customers, or with approval from senior management

200

What goes in the DELIVERY method drop down?

 WALK-IN

200

What do you NOT choose for the address?

The PO Box or the additional customer names

200

What do you put under Creditor name?

Name of the person RECIEVING the funds

200

When will the UPDATED wire procedures take effect?

 July 14th, 2025

300

What are the 2 types of wires?

 Domestic and Foreign 

300

What happens when you enter the incorrect information? 

 You will have to select Reset and restart the wire

300

What do you put under the Country?

United States

300

When are the wire cut off times?

For both Domestic and Foreign wires cut off is at 3:30 PM

400

What form does the customer have to fill out?

Wire Request Form

400

What is prefilled bases on the customers RMS record in Horizon XE?

The Debtor and Debtor Agent info

400

What is the Ultimate Creditor used for?

ONLY when there is an intermediary bank 

400

Will the OLB wires request form update to reflect the new verbiage?

Yes, will go live July 14th, 2025

500

When does your ewire password expire?

 After 90 days and cannot be recycled 

500

What do you put in the ID type slot?

 Nothing, it will prefill with "D"

500

What do you put in the ID type slot?

Nothing, it will prefill with "X"

500

When is the LAST time customers can use the old wire form?

August 18th, 2025