Payment Info
What do you put in the CODE drop down?
CTRC- Core Customer Transfer
What do you put for the Debtor ID?
Customer account number
What do you put for the Creditor ID?
The account number
Who is allowed a foreign wire?
Commercial customers, Active duty, Retired Military customers, or with approval from senior management
What goes in the DELIVERY method drop down?
WALK-IN
What do you NOT choose for the address?
The PO Box or the additional customer names
What do you put under Creditor name?
Name of the person RECIEVING the funds
When will the UPDATED wire procedures take effect?
July 14th, 2025
What are the 2 types of wires?
Domestic and Foreign
What happens when you enter the incorrect information?
You will have to select Reset and restart the wire
What do you put under the Country?
United States
When are the wire cut off times?
For both Domestic and Foreign wires cut off is at 3:30 PM
What form does the customer have to fill out?
Wire Request Form
What is prefilled bases on the customers RMS record in Horizon XE?
The Debtor and Debtor Agent info
What is the Ultimate Creditor used for?
ONLY when there is an intermediary bank
Will the OLB wires request form update to reflect the new verbiage?
Yes, will go live July 14th, 2025
When does your ewire password expire?
After 90 days and cannot be recycled
What do you put in the ID type slot?
Nothing, it will prefill with "D"
What do you put in the ID type slot?
Nothing, it will prefill with "X"
When is the LAST time customers can use the old wire form?
August 18th, 2025