Believed that his scientific methods could increase efficiency and help determine the "one best way" to do a job.
Who is Frederick Taylor?
100
P-O-L-C stands for....
What are Planning, Organizing, Leading, and Controlling?
100
The 5 stages of group development are _____________.
What are forming, storming, norming, performing, and adjourning.
100
5 categories of difference/sameness in organizational diversity
What is gender, race, socio-economic status, ethnicity, size, sexual orientation, immigration status, (dis)ability
100
A company's intention to act in ways that are good for society.
What is social responsibility?
200
Known for researching and specifying the functions of managers and developing an "administrative science".
Who is Henri Fayol?
200
The three main areas of the Management discipline _____________.
What are Organizational Behavior (or Leadership), Strategy, and Entrepreunership?
200
The tendency of (some) individuals to put in less effort when working in a group context.
What is social loafing?
200
Argued in his book "Capitalism and Freedom" and in a NY Times article in 1970 that the social responsibility of business is to increase its profits.
Who is Milton Friedman?
200
DAILY DOUBLE!!!!
Poor performing team members, poorly managed team conflict, and not knowing where to begin are considered _______________
What are barriers to team effectiveness?
300
Felt that Scientific Management was revolutionary and used it as a model in his factories to revolutionize use of the assembly line and to allow average working people to purchase a previously unaffordable product.
Who was Henry Ford?
300
Organizing and managing groups and teams is a _______ function of management.
What is Leading?
300
__________ is present when members have camaraderie, work well together, and act as a unit.
What is cohesion?
300
3 perspectives that influence how people make ethical decisions
What are utilitarian, rights, and justice perspectives?
300
The four functional areas in BizCafe are
What are Management, Marketing, Operations, Accounting?
400
A period (1760s to mid 1800s) that helped usher a different way of production and influenced the creation of the discipline of Management.
What is the Industrial Revolution?
400
Developing an organizational structure and allocating human resources to accomplish objectives is a ____________ function of Management.
What is Organizing?
400
Group pressure that increases the risk of groups making flawed decisions, often because the group is too cohesive.
What is groupthink?
400
A company that exchanges goods and services with consumers in another country or uses financial resources from multiple countries is called ______________
What is a global company/organization?
400
In BizCafe,
Fixed costs /(price - variable cost/cup) =
What is the breakeven calculation?
500
A factory owner who felt that working conditions in the factories (England) were awful, so worked on improving conditions. A pioneer in ideas related to worker motivation and personnel management.
Who is Robert Owen?
500
3 groupings (types of roles) of the 10 primary roles of managers are ________, _________, and _________.
What are interpersonal, informational, and decisional.
500
Two primary features of a high performing team (or group)
What are high task commitment and high group cohesion.
500
_________ is believing that one's own culture is superior to that of someone with a different culture.
What is ethnocentrism?
500
The five metrics of the balanced scorecard.
What are revenue, net income (cumulative), customer satisfaction, brand awareness, and cups sold.