Attributes & Emotions
The relatively stable feelings, thoughts, and behavioral patterns a person has.
What is personality?
The highest order need in Maslow's Hierarchy.
What is self-actualization?
Good stress.
What is eustress?
A series of steps that decision makers should consider if their goal is to maximize the quality of their outcomes.
What is the rational decision making model?
The first stage in the traditional model of group development.
What is forming?
I believe that you failed because you are lazy.
What is the fundamental attribution error?
When reinforcement occurs every n number of times.
What is a fixed ratio reinforcement schedule?
The state our bodies attempt to achieve after experiencing stress.
What is homeostasis?
Accepting the first alternative that meets your general criteria.
What is satisficing?
A small number of people with defined roles working towards a common goal.
What is a team?
The cultural orientation that values assertiveness and materialism.
What is masculinity?
The idea that employees compare their input and outcome level with those of other people in similar situations to determine if they are being treated the same in terms of pay and other outcomes.
What is equity theory?
Two of the job design tactics that increase employee satisfaction.
What is job enlargement, job rotation, job enrichment, autonomous work teams, and/or a positive feedback environment?
The decision making process to be used when you have experience with the situation.
What is intuitive?
A tendency to avoid a critical evaluation of the ideas that the group favors.
What is groupthink?
Work that employees do to control their feelings and expression of emotions in their workplace.
What is emotional labor?
The process through which employee performance is measured and then communicated to the employee.
What is a performance review/providing feedback?
The idea that individuals strive to obtain, retain, foster, and protect those things that they centrally value.
What is the conservation of resources theory?
The tendency of decision makers to be influenced by the way that a situation or problem is presented.
What is framing bias?
One aspect of group behavior that increases effectiveness and is strengthened by similarity, stability, and satisfaction.
What is group cohesion?
Ignoring evidence contrary to our beliefs.
What is selective perception?
The idea that individuals who are frustrated trying to satisfy one need may regress to another.
What is the frustration-regression hypothesis?
People who may be described as hyper-reactive, competitive, hostile, and preoccupied by social status concerns who also experience more stress.
Who/What is a type-A person(ality)?
One technique to avoid groupthink and help groups make good decisions.
What is the nominal group technique, the delphi technique, majority rules, consensus, group decision support systems, decision trees, devil's advocate, brainstorming, or dialectical inquiry?
The idea that the backgrounds of the individuals on a top management team are very important to understanding and predicting their actions.
What is upper echelons theory?