Personal Traits
The way we think, feel and behave
Character
Acting in accordance with laws and with a company's rules, policies, and procedures
Compliance
The ability to interact effectively with people from various cultures
Culture competency
What is the systemic gathering of data, information, and facts for the advancement of knowledge, and to reach new conclusions?
Research
When you do not express your opinion in an open, honest, direct manner and allow yourself to be seen as weak and pitiful, you are using which of the following styles of communication?
Passive
One's behavior or beliefs based on what we believe to be right and wrong
Morals
Distinctive individual qualities of a person, relating to patterns of behavior and attitudes (enhances your ability to interact effectively with others)
Soft skills
A team of medical technologists, phlebotomists, and nurses working together to collect and process patient blood samples is an example of a _____ team
Interdisciplinary
Hypothesis
The ability to manage aspects of your life outside of work is an example of what kind of skill?
Personal skills
Standards of conduct and moral judgement
Ethics
Formed when groups of people share the same values and norms
Culture
Qualitative Research
Labeling, sensory impairment, talking too fast, cognitive impairment are all examples of ____ barriers
Communication
Doing the right thing (through words, actions, and beliefs) when no one is watching
Integrity
Standing back, viewing the entire process of how a patient move through your organization, and understanding how your role fits into that process
Systems perspective
A group of employees collaborating together to complete specific tasks
Work team
This type of bias does not correctly represent the population the research wants to draw conclusions about
Sample Bias
What is the correct order of effective communication?
Message -> Sender -> Receiver -> Feedback
What are the two types of ethics?
Personal and Professional
Attendance & punctuality, reliability, accountability, initiative, good communication, and attitude are all examples of factors that demonstrate what?
A strong work ethic
A cardiologist, oncologist, and neurologist working together on a patient's complex case
Intradisciplinary
Comparing histories of a group of people with a condition to a group of people without the condition is an example of what kind of study?
Case-Control Study
What are the four styles of Communication
Aggressive, passive, passive aggressive, assertive