Communication Style
The communication style in which characteristics are displayed with the most intensity.
What is the excess zone?
An individuals thoughts, feelings, and behaviors towards an individual, event, object, or idea
What are "attitudes?"
Self-efficacy + Self-respect =
Self-esteem
Your personal standards of behavior
What is "character?"
The "why" of human behavior
Motivation
Which is more stable: Communication Style or Personality?
Personality
The 3 components of attitudes
Cognitive (thoughts), Emotional or affective (feelings), and Behavioral (actions)
"I got that parking ticket because I made a mistake" is an example of which locus of control?
The slow erosion of core values over time
What are at least two ways to set good goals?
Make a realistic plan; Make sure goals are specific and realistic; Break each goal into small measurable steps; Alter your surroundings to support your new behavior; Reward yourself as you make progress
The tendencies and preferences we have related to communication
What is communication-style bias?
The process through which people are integrated into a society by exposure to actions and opinions of others
What is "socialization?"
A person who frequently brags about their accomplishments and makes comments that put other people down has what type of self-esteem?
What is "false self-esteem"?
What are two influences that shape people's values?
Generational influences; Family; Religious groups; Education; The media; People you admire
List the 4 types of motives
Physiological
Emotional
Cognitive
Social
A deliberate attempt to change or alter your communication style to meet the needs of another person.
What is "flexing?"
What is the difference between a peer group and a reference group?
Peer group: People one's own age
Reference group: People who share a common interest
Significant past experiences and events that influence thinking for a lifetime
What are "defining moments?"
When a person is caught between two or more strongly held values, it is what type of value conflict?
Internal values conflict
Maslow's hierarchy of needs includes what?
Physiological; Safety and security; Social or belongingness; Esteem; Self-Actualization
What are the 4 communication styles in the communication-style model?
Emotive, Directive, Reflective, Supportive
List two ways to change your attitude
Choose happiness; Embrace optimism; Think for yourself; Keep an open mind
Name three ways to increase self-esteem
Search for the source of low self-esteem; Live consciously; Take responsibility for your decisions; Engage in strength building; Seek the support and guidance from a mentor; Set goals; Practice guided imagery; Use positive self-talk
The 5-Part process to clarify and develop attitudes
Thinking, Feeling, Communicating, Choosing, and Acting
What are two characteristics of motives?
Motives are individualistic; Motives change; Motives may be unconscious; Motives are often inferred; Motives are hierarchical