Chapter 1: Foundations
A model describing communication as a one-way process.
What is the action model?
Groups of people who share values, customs, and norms related to mutual interests or characteristics other than their national citizenship.
What are co-cultures?
Selection, organization, and interpretation.
What is the perceptual process?
The ideas or concepts a word suggests in addition to its literal definition.
What is connotative meaning?
A one-sentence version of the message in a speech.
What is a thesis statement?
The ability to understand a given situation in multiple ways.
What is cognitive complexity?
People's perceptions of ancestry or heritage.
What is ethnicity?
A generalization about a group or category of people that is applied to individual members of that group.
What is a stereotype?
A theory that language shapes a person's views of reality.
What is the Sapir-Whorf hypothesis?
To inform, persuade, entertain, introduce, or give honor.
What are the different goals/reasons for speaking?
Verbal and nonverbal responses to a message.
What is feedback?
The standards used to judge how good, desirable, or beautiful something is.
What are values?
The need to avoid being imposed on by others.
What is autonomy face?
Rules that deal with the correct pronunciation of a word.
What are phonological rules?
Carefully considering the characteristics of one's listeners when preparing a speech.
What is an audience analysis?
Adhering to the rules and expectations that apply in social situations.
What is appropriate communication?
Verbal and nonverbal behaviors whose meanings are often understood only by people from the same culture.
What are communication codes?
A way of presenting oneself to others that is based on one's self-concept but is also influenced by other people.
What is life story?
A persuasion technique by which one precedes a desired request with a request that is much larger.
What is the anchor-and-contrast approach?
Credibility, objectivity, and currency.
What are the criteria for a good source?
Literal information that is communicated by a message.
What is content dimension?
To shift between jargon and plain language in order to be understood by others.
What is code-switching?
Behavior caused by a particular characteristic of ourselves.
What is internal locus?
A defamatory statement made aloud, within earshot of others.
What is slander?
A rule of speech organization specifying that some concepts in the speech are more important than others.
What is the rule of subordination?