Complex & Consequencial
Value-Laden & Functionally Ambivalent
Affect & Cognition
Sense-Making
Jackson's Choice
100
The parts of Wholeness.

What are The Within & The Between?

100

Assessments we make about ourselves, others, and the world around us.

What are Judgments?

100

A person’s moods, emotions, feelings, and sensations that they may experience.

What is Affect?

100

Remembered for a long time and has a major influence on someone's life.

What are Memorable Messages?

100

The collaborative, interdependent process of verbal and nonverbal engagement and meaning-making between two or more people.

What is Interpersonal Communication?

200

Engagement based on roles or identities rather than individuality (e.g., going through a drive-thru).

What is Impersonal Communication?
200

Refers to the idea that every concept can be understood according to the experience or evaluation of both normative/moral values and (dys)functionality.

What is Functional Ambivalence?

200

The knowledge structures we have for how something is likely to unfold, particularly the “steps” of a communication episode.

What are scripts?

200

Admit the wrongdoing, but work to minimize the impact or claim it had a positive impact

What is Justification?

200

Using the process of confirmation to communicate to others that we are trying to make sense of them and their lives. 

What is Communicated Perspective-Taking?

300

A person’s ability to communicate in ways that are effective and appropriate.

What is Communication Competence?

300

Normative and Functionally Productive

What is 'The Bright Side?'

300

Entry Phase, Personal Phase, Exit Phase

What is Uncertainty Reduction Theory?

300

Using narrative theories, methods, and empirical results to create interventions designed to help improve health and well-being.

What is Translational Storytelling?

300

Functionally and Normatively Destructive

What is 'Evil Incarnate?'

400
Oversimplified and portrays communication as sending a message to another person.
What is the Sender-Receiver Model?
400

Respect for another’s humanity, restraint in how and what we say to someone else, acting responsibly to others and the larger community, and acting in ways that are considered to be well-mannered are examples of this.

What is Civil Communication?

400

To present an image of who we are, to create an impression of ourselves for others to believe.

What is the Self-Presentation* Goal?

400

We attribute our partners’ good behavior to external,
unstable, and specific causes, and attribute our partner’s negative behavior to more internal, stable, and general causes.

What is Distress-Maintaining Bias?

400

The more information we know about someone, the more breadth of knowledge we have about them. The more personal we get in our understanding of the other person, the greater the depth of knowledge we have.

What is Social Penetration Theory?

500

Channel, Noise, Feedback, Field of Experience, Encoding/Decoding, Etc.

What is The Transactional Model of Communication?

500

Normatively Productive and Functionally Destructive

What is 'What was Once Bright is Now Dark?'

500

Having a range of strategies, resisting impulsive behavior, accepting your emotions, and being willing to experience difficult emotions.

What are the Four Factors to Emotional Regulation?

500

We tell stories in families, relationships, and organizations to teach others about particular meanings, values, and beliefs that are important to our culture or group, and that we want to pass on.

What is Socialization?

500

Normatively Destructive and Functionally Productive

What is 'What was Once Dark is Now Bright?'