Training
Four types are typically used: reaction criteria, learning criteria, behavioral criteria, and results criteria
What is (Kirkpatrick's) evaluation of training effectiveness?
The key to this theory is to set challenging but attainable goals
What is goal setting theory?
The feeling that one belongs, but can still be their unique self
What is inclusion?
An environmental event that is perceived as threatening
What is a stressor?
Managers are indicating a growing preference for this type of communication method
What is e-mail?
A level of training needs analysis that can start with the job description
What is task analysis?
This theory poses that three needs important in work motivation are needs for achievement, power, and affiliation
Whats is McClelland’s achievement motivation theory?
One of the best predictors of employee turnover
What is absenteeism?
Resistance to stress-related illnesses
What is hardiness?
The effect when a sender nonverbally communicates his/her expectations to a receiver and influences his/her behaviors in a positive way
What is Pygmalion?
A much more long-term onsite method, combining classroom training with supervised on-the-job training
What is apprenticeship?
Thi theory suggests that factors such as autonomy, a sense of competence, and relationships are key to motivation
What is self-determination theory?
Raising the level of responsibility associated with a job
What is job enrichment?
When job tasks and responsibilities are not clearly defined or from inadequate performance feedback or job insecurity
What is job ambiguity?
The sender in the communication process
Who is the encoder?
A complex and sophisticated evaluation design that uses two training groups and two control groups.
What is the Solomon four-group design?
It states that five core job characteristics influence three critical psychological states that in turn lead to motivation
What is the job characteristics model?
Perhaps the most common way for employers to increase workers' job satisfaction
What are benefit programs?
The type of relationship between stress and performance
What is curvilinear?
Workers who quit their jobs in clusters
What is the snowball effect?
Training that uses a separate area adjacent to the work area
What is vestibule training?
The three core components of the Expectancy (VIE) theory of motivation
What are valence, instrumentality, and expectancy?
The Porter-Lawler model of job satisfaction actually builds upon
What is Equity theory?
One of the greatest sources of stress in the workplace results
What is interpersonal relationships?
Type of networks that is fastest and makes fewer errors in dealing with simple repetitive tasks
What is the wheel network?