Cultural Competence
What term describes the belief that one's own culture is superior to others and should be adopted by everyone?
What is ethnocentrism
This type of stress is typically short-term and can actually help motivate individuals.
A) Acute stress
B) Chronic stress
C) Adaptive stress
What is A) Acute stress?
What is the main goal of therapeutic communication?
What is to understand the patient’s perspective and build a therapeutic relationship?
What are the five stages of grief according to Kubler-Ross?
What are denial, anger, bargaining, depression, and acceptance?
Which cultural aspect may influence a patient's use of eye contact?
What is cultural background?
Which group is recognized under the National CLAS Standards as needing special consideration in healthcare?
A) People with pets
B) People with low health literacy
C) People who live alone
What is B) People with low health literacy?
In stress models, what term describes the body’s response as it tries to return to a balanced state?
What is allostasis?
Define metacommunication
What is the underlying messages in communication beyond the words themselves.
Define anticipatory grief and describe how it might present in a family member.
What is grief occurring before an impending loss, where family members experience sadness in advance?
Define convergence and explain why it is beneficial in healthcare.
What is adapting communication style to better match the patient to build trust and rapport?
When using an interpreter, what is the best practice for a nurse to follow?
A) The nurse should maintain eye contact with the interpreter.
B) Family members should serve as interpreters when possible.
C) The nurse should give the interpreter a summary of the interaction’s goals.
What is C) The nurse should give the interpreter a summary of the interaction’s goals?
Which coping strategy addresses the root cause of stress?
A) Emotion-focused
B) Problem-focused
C) Ego-focused
What is B) Problem-focused?
According to your textbook, what is an example of divergence in communication?
What is speaking in a more assertive, commanding style to a child to gain compliance?
What does the SPIKES model help healthcare professionals achieve?
What is delivering bad news in a structured, compassionate way?
When using an interpreter, what should the nurse prioritize?
What is maintaining eye contact with the patient and giving the interpreter clear goals?
True or False: Health disparities are closely linked to economic and social disadvantages and have a significant impact on patient outcomes.
What is True?
Which is not a stage in the Kubler-Ross model of grief?
A) Acceptance
B) Anger
C) Happiness
D) Depression
What is C) Happiness?
What are three nonverbal cues that could impact a patient's perception of you?
Gender, dress, appearance, skin tone, hairstyle, age, role as a student, gestures, mannerisms
Death or significant loss creates stimulates ...
What is an ebb and flow of intense feelings.
When speaking with a patient who may have limited English language skills you should use...
What is clear, simple language, rather than complex words and speak slowly.
Why is cultural humility important in nursing?
What is to respect patients' cultural views, incorporate their values into care, and address health disparities?
What does each letter in the SPIKES model stand for?
What is Setting, Perception, Invitation, Knowledge, Emotions, and Strategy/Summary?
Consideration of cognitive, behavioral, and cultural factors that influence communication.
What is Interpersonal Competence?
Engles grief constructs have three sequential phases.
What is shock and disbelief, developing awareness, and restitution.
Name three social determinants of health
Insurance status, economic status, housing instability, educational status, attitudes.