Trust me
The highest level of trust, denoted by just a few relationships people have with others
What is Affect-based trust?
Refers to the perceived fairness of the methods used to make decisions, aside from the outcome itself
What is procedural justice?
What is role conflict, role ambiguity, role overload, or daily hassles?
Trust that is rooted in a rational assessment of the authority’s trustworthiness
What is cognition-based trust?
The type of justice most important in the justice letters activity we did in class
What is informational justice?
The correlation between trust and job performance
What is moderate positive?
Someone with a lot of “faith of human nature” is high in this form of trust
What is dispositional trust (or trust propensity)?
True or false: so long as procedural justice is high, it doesn’t matter what distributive justice levels are regarding employee reactions to an authority
What is false?
Avoiding or ignoring a particular stressor is an example of ______ kind of coping
What is emotion-focused coping?
The most important aspect of an apology when you violate trust
What is acknowledgement of responsibility?
Two of the six rules/dimensions of procedural justice
What are two of the following?
- Voice
-Correctability
-Consistency
-Bias suppression
-Representativeness
-Accuracy
The (direction not strength) correlation between challenge stressors and job performance and hindrance stressors and job performance
What is positive and negative?
The three attributes of a trustee that inspire trust (make up trustworthiness)
What is "an opportunity for voice"?
The acronym SMART goals stands for:
What is specific, measureable, attainable, realistic, time-bound?
The most probable employee response under conditions of high overreward inequity
What is Cognitive Distortion/Rationalization?