Influence tactics are divided into these two types.
What are hard and soft tactics
100
Fredrick Taylor and his contemporaries were the pioneers of scientific management which focused on job specialization to reduce this.
What is labor waste and inefficiencies
100
The view in decision making that people should - and typically do - use logic and all available information to choose the alternative with the highest value.
What is rational choice paradigm
100
Actively applying legitimate and coercive power (“vocal authority”) is an example of this
What is assertiveness
100
In order to exhibit authentic leadership, one must do these two things.
What are know yourself and be yourself
200
A personal characteristic or "gift" that serves as a form of interpersonal attraction and referent power over others is known as this.
Who is charisma
200
A psychological concept in which people experience more self-determination, meaning, competence, and impact regarding their role in the organization.
What is empowerment
200
Name the three Cs of decision making (the three type of decisions)
What are Command, Consultative, Consensus
200
Withholding, filtering, re-arranging information is an example of this hard influential tactice
What is withholding information
200
The view that leadership is broadly distributed, rather than assigned to one person, such that people within the team and organization lead each other is known as this.
What is shared leadership
300
"It is not what you know, but who you know that counts!" reflect the idea of the inherent power of these
What are social networks
300
Name the 5 elements of self-leadership
What are personal goal setting, constructive thought patterns, designing natural rewards, self-monitoring, and self-reinforcement
300
Asking the question, "In what context would that be useful?" or "What else could that meaning?" are examples of this technique.
What is reframing
300
This influential strategy includes use of tactics such as logic, facts, emotional appeals
What is persuassion
300
When leaders show interest in others as people, listen, make the workplace pleasant, compliment employees for their work, and are considerate of employee needs, they are called this according to the behavioral perspective of leadership.
What is people-oriented
400
Name 3 of the 5 sources of power.
What are legitimate, reward, coercive, expert, or referent
400
Gainsharing plans, profit-sharing plans and stock options are example of these types of rewards.
What are performance-based rewards
400
According to Fritz, the act of bringing something new into being is known as this.
What is creating
400
Name 2 of the 3 soft influence tactics which are most likely to result in commitment, not just compliance.
What are Persuasion, Ingratiation & Impression mgt, or
Exchange
400
Name the 4 leader behaviors defined in the path-goal leadership theory.
What are directive, supportive, participative, and achievement oriented.
500
Lack of this power contingency can make a legitimate power holder less powerful than their position would indicate.
What is discretion
500
Name 3 of the 5 core job characteristics that when present increase employee motivation and satisfaction
What is skill variety, task identity, task significance, autonomy, and job feedback
500
These are the four steps in the creative process model
What are preparation, incubation, insight, and verification
500
Coalitions gain their power through these 3 outcomes
What are pools resources/power, legitimizes the issue, and establishes social identity
500
Name 3 of the 5 leadership perspectives.
What are competency, behavioral, contingency, transformative, or implicit.