Close Interpersonal Relationships
The _____ model of relationship development occurs in ten staircase steps.
Knapp's stage model
True or false: intercultural communication deals only with cultural differences arising from country borders
False - includes cultures and co-cultures
Communicating through interactive communication technologies is sometimes frustrating because we can't hear tone of voice or see facial expressions. Which defining feature of interactive communication technologies best describes this frustration?
Lack of nonverbal cues
_______ simply means hating group work.
Grouphate
Rhetoric is another word for
Persuasion
Chris appreciates Kim’s frequent contributions to class discussion and thinks she is very smart. When the time comes to work on a group project, he plans to ask her to work with him. This is an example of which type of attraction
task attraction
The extent to which less powerful members of institutions and organizations within a culture expect and accept an unequal distribution of power is referred to as which of the cultural values impacting communication?
Power distance
Text messaging is considered ___________ because messages are not sent and received at the same time
A group member who lets all other group members take care of all the work is participating in what behavior?
Social loafing
In an organization, an employee might be expected to express an emotion different from the emotion they actually feel. What is this called?
Emotion labor
Which vegetable does social penetration theory use to describe the depth and breadth of communication within a relationship?
Onion
When Emily visits her cousins in Louisiana every summer, she notices that she emphasizes her Chicago accent, making herself different from her cousins with southern accents. According to communication accommodation theory, what is Emily doing?
diverging (through maintenance)
Online, my identity and the words I "say" (or post) are not as closely tied as when I communicate face-to-face. Which defining feature of interactive communication technologies best describes this frustration?
Anonymity
Name the three general types of roles that typically appear in small groups.
task roles
relational roles
individual roles
Which of Aristotle's persuasive appeals addresses evoking emotion in an audience to persuade
Pathos
The idea that one develops relationships with people who are approximately as attractive as they are is called what?
Matching hypothesis
When Emily visits her cousins in Louisiana every summer, she notices that she uses a slight southern accent to be more similar to them. According to communication accommodation theory, what is Emily doing?
converging
Give an example of selective self-presentation
Many options (e.g., choosing flattering photos to post online, posting about good news and achievements, etc.)
Name the four aspects of the definition of "small group communication"
3-10-ish people
Shared goal or purpose
Shared identity or feeling of belonging
Coordinated behavior or influence over one another
The hypodermic needle model and social learning theory both look into the impact the media has on its consumers, or the area of mass media communication research called:
Media effects
Name and explain the three components of attraction theory.
Proximity
Attractiveness
Similarity
Name three (of the seven) cultural values that impact communication. Define each by explaining how cultures differ in this cultural value
Individualism-collectivism
Power distance (high vs. low)
Preferred personality (doing vs. being)
Time orientation (long-term vs. short-term)
Human nature (humans as good vs. humans as evil)
Human - nature relationship (humans rule nature vs. nature rules humans)
Indulgence vs. restraint (freedom vs. order)
What is the main contribution of social information processing theory?
People can adapt to a mediated environment to create just as intimate of relationships as are possible face-to-face (it just might take longer)
Pick two of the five theories of leadership. Name the theory, define it, and explain what makes a good leader, according to the theory.
Trait theory
Functional theory
Style theory
Tranformational leadership theory
Servant leadership theory
Explain an organizational hierarchy with which you have experience (maybe a current or past job, for example). Give an example of typical upward, downward, and horizontal communication that happens within that organizational structure.
Personal experience