Performance Appraisal
a. Training/development
b. Raises
c. Promotion
d. Termination
e. Personnel research
What is....Reasons for the evaluation
These are the five steps of training.
1. Determine needs
2. Est. training goals/objectives
3. Choose training method
4. Deliver training program
5. Evaluate process
Reasons for motivation found w/in the person, such as enjoyment and challenge.
What is...intrinsic motivation
Positive, negative, ambivalent, and indifferent.
What are...four types of attitudes.
What are three errors in rating?
Answers may vary:
•Distribution errors (on rating scale, e.g. “4”)
•Leniency errors (5)
•Central tendency error (3)
•Strictness error (1)
•Halo & horns effect (overall v. single attribute)
•Proximity errors (on the page)
•Contrast effect (instead of against criteria)
•Assimilation (stuck in previous mode)
Selecting the performance criteria and methods involves what three step process?
What is...
1.Dimension identification
2.Dimension weighting
3.Dimension evaluation
The organizational analysis, task analysis, and person analysis
What is...training needs analysis
Theory of motivation in which motivation is a function of perceived fairness.
What is...equity theory.
The most researched job attitude.
What is...job satisfaction
Most frequently forgotten/overlooked step in training.
What is...evaluation
Objective scores, ratings, and employee comparisons are...
What is...dimension evaluation methods
A training goal statement consists of these four parts:
–Action (what to do)
–Item (target of action)
–Condition (context/tool)
–Standard (work quality)
A "SMART" goal is...
–Specific
–Measurable
–Attainable but challenging
–Relevant
–Time-constrained (deadline)
Affective, continuance, normative
What is...organizational commitment.
Instructions to "do your best" was found to result in poor performance under which motivational theory?
Honesty, Courtesy, Responsibility is which type of performance dimension focus?
What is...trait focus.
Three training methods to delivery training content
•Classroom setting
•Distance learning
•On-the-job training
The factor that staves off job dissatisfaction in Two-Factor Theory.
What is...Hygiene factors.
Justice perception associated with being treated with respect/dignity.
What is...interpersonal justice.
The Job in General (JIG) scale measures which job attitude?
What is...job satisfaction.
Too many duties or personal conflicts is what kind of justification for performance?
What is...external reasons for performance
The application of the KSAOs learned in the training to the work context.
What is...training transfer
Meaningfulness of the work, job responsibility, and knowledge of the results (Job Characteristics Model).
Level of job involvement, work satisfaction, & pos. attitude toward org.
What is...employee engagement.
Is 2020 a trying year?
Yup