Strategy
A(n) ______________ is a comprehensive action plan that identifies long-term direction for
Strategy
A system of shared beliefs and values that guides organizational behavior is called an:
Org culture
A chart that describes a company’s formal structure is called a(n):
Org Chart
Which of the following occurs when someone is denied a job or job assignment for non-job-relevant reasons?
Discrimination
The process through which people receive and interpret information from an environment is called __________.
Perception
A ____________ is a clear and lofty sense of why a business exists.
Mission
The __________ of an organization is reflected in how people dress at work, arrange their offices, and speak to and behave toward one another in the organization.
Observable Culture
The network of unofficial relationships among an organization’s members is called the:
Informal Structure
Employment criteria justified by capacity to perform a job are called:
Bona Fide Occupational Qualifications
_______________ uses one attribute to develop an overall impression of a person or situation.
Halo Effect
Microsoft promised to put a computer within an arm’s reach of every consumer in the world. This could be considered a statement of __________.
Strategic Intent
The process through which new members learn the culture of an organization is called:
Socialzation
The process of grouping together people and jobs into work units is called __________.
Departmentalization
Which of the following bills signed by President Obama expanded workers’ rights to sue employers on equal pay issue?
Lilly Ledbetter Fair Pay Act
Consider the following example of how managers may misconstrue work behavior. If managers see men in a discussion, they might think that they are discussing a new deal; if it is a group of women, they might think that they are gossiping. This scenario illustrates __________.
Stereotyping
Both Coca-Cola and PepsiCo have pursued __________ by purchasing some of their major bottlers.
Forward Vertical Integration
The beliefs shared by an organization’s members are called __________.
Core Values
A __________ groups together people with similar skills who perform similar tasks.
Functional Structure
Which of the following processes occurs when companies try to attract a qualified pool of applicants?
Recruitment
A(n) __________ person is dependable, organized, and focused on getting things done.
Conscientious
The retrenchment strategy that involves selling off parts of an organization to refocus attention on core business areas is called __________.
Diversiture
__________ recognizes the potential for valuable innovations to be launched from lower organizational levels and diverse locations, including emerging markets.
Reverse Innovation
Which of the following structures groups together people working on the same product, in the same geographical area, or with similar customers?
Divisional Structure
During the interview for a job, the process that attempts to reveal both the good and bad points of the job is called:
Realistic Job Preview
_____________ is the extent to which one believes what happens is within their control.
Locus of Control