What term suggests that the end product of a group's efforts is superior to the product of the individuals working independently?
Synergy
100
Name two of the five features of small groups.
group size 3-15; interdependence; goal orientation; collection of people; structure
100
The tendency to place your own culture beliefs in a superior position leading to a negative judgement of other cultures is known as:
Ethnocentrism
100
The process of maintaining a positive image of self in the presence of others is what:
Impression Management
100
This is the process through which attitudes and/or behaviors are either adopted or barred by people, based on the number of others who have created similar attitudes or engaged in similar behaviors, as they make both collective and individual decisions.
Contagion
200
Name one of the three types of involuntary groups.
Academic groups; professional groups; civic groups
200
A role that defines a group's social atmosphere and interpersonal relationships is known as what:
Maintenance role.
200
Jude is the owner of an up-scale restaurant. Jude did not hire Kim because he believed that his customers would prefer to be served by a man. Jude has just engaged in:
Discrimination
200
This concept posits that people tend to form relationships with others of comparable levels of physical attractiveness.
Matching Hypothesis.
200
Explain what you can learn about an organization's culture by observing their dress code and office space.
Dress code = formality/informality
Office Space = hierarchy/flat structure
*organizational values and ideologies
300
Cultures that rely on the message and spoken word are what:
Low context
300
A specific type of group characterized by a strong sense of commitment and identity, mutual accountability among members, and an indefinite amount of time the group will be together.
Team
300
True or False: Western cultures, including the U.S., emphasize individualism more than other cultures.
True.
300
Knapp created a "staircase" model for relationship development that has 5 stages. Name each of the phases and provide a typical behavior for one of them.
Metaphors are one way that organiational cultural can be explained, the book outlines 8 common metaphors. Pick 2 of the eight and provide an example for both.
Game, Machine, Journey, Jungle, Zoo, Society, War, Organism
400
What Ogre-like object is used to describe individual's in a relationship?
Onion
400
There are five types of disruptive roles in small groups that the book outlines, one being the social loafer. Explain the types of strategies you can use to deter this behavior.
1. Motivate them by making their contributions feel valued
2. Don't continue completing their work for them
3. Pair them with a mentor
4. Create a group contract
400
Give an example of a sub-culture and explain why it's considered one.
Sub-cultures reject the norms of the dominant culture and act based on the norms and rules they've created themselves.
400
Social Penetrations theory posits that relationships progress toward intimacy as a result of _______.
Self-disclosure.
400
I started a new job a few weeks ago and I'm just finishing up my corporate training now. I still feel pretty new to this company but I'm learning quickly how to fit in, my team has been really helpful in pointing out some of the company norms. What stage of organizational socialization am I in?
Encounter Stage
500
Per our class discussions, where does China fall using Hofstede's Cultural Dimensions?
High Context; Collectivist; High Power Distance; High Uncertainty Avoidance; Masculine
500
What are Tuckman's five stages of group development?
1. The Forming Stage: when you're first introduced, meet for the first time.
2. The Storming Stage: Begins once you and your group have some familiarity with each other, begin to self-disclose and may have disagreements.
3. The Norming Stage: Group has resolved initial conflicts and clarify roles, cohesion starts to occur.
4. The Performing Stage: Begin to focus on completion of the task.
5. The Adjourning Stage: Reach the end of involvement.
500
I'm visiting my friend in England for a few weeks and about halfway through my trip I realize I've started to talk with a slight British accent. Explain what's going on using the Communication Accommodation Theory.
I'm using convergence to accommodate my speech so that it's similar to my friends. I'm doing so because I want to be like her want her to invite me back in the future.
500
Sarah and Joe have been together for about 4 months now. Sarah is starting to think that some of Joe's habits that were cute at first are getting annoying now and she's getting frustrated that he doesn't have a car so she drives everywhere for him. Sarah talks to her friends about what she should do and how she's feeling. Explain Sarah's actions using Social Exchange Theory.
Sarah is re-evaluating the rewards and costs of the relationship to decide if it's still in her best interest to continue dating Joe.
500
There are 5 factors that explain how organizational cultures can be constraining and enabling. Pick one enabling factor and one constraining factor and explain them.