Learning Theory
This theory says people learn by observing others. Who developed it?
Social Learning Theory
Albert Bandura
This theory divides needs into Existence, Relatedness, and Growth.
ERG Theory by Clayton Paul Alderfer
Performance equals Motivation times this times Environment.
Knowledge, Skills, and Attitudes (KSA)
The most common and oldest training method
Lecture
Role-play is best for developing this type of skill.
Interpersonal skills
This theorist introduced assimilation and accommodation
Jean Piaget
This theory says motivation depends on expectancy, instrumentality, and valence.
Expectancy Theory by Victor Vroom
Resistance occurs when this is not high enough to overcome barriers to learning.
Motivation
This method combines short lectures with interaction
Lecture/Discussion
Business games are best for developing this skill
Decision-making skills
In this approach, the trainer controls learning and focuses on behavior change
Behaviorist approact
This theory focuses on consequences increasing or decreasing behavior.
Reinforcement Theory by B.F. Skinner
Name one way to combat resistance to learning
Peer support, supervisor support, climate for transfer
This simulation involves reviewing emails, memos, and problems to test strategy skills.
In-Basket Exercise
This question technique redirects a trainee's question back to the group
Relay question
These are the two cognitive processes critical for learning
Assimilation and Accommodation
If growth needs are not met, people focus more on lower-level needs.
Regression principle (in ERG theory)
If one factor in P = M × KSA × E equals zero, performance will be this.
Zero (or innefective)
This simulator must match both physical and psychological fidelity.
Equipment Simulator
This question type is directed to one specific trainee
This 9-step instructinal model includes gaining attention and enhancing retention
Gagné–Briggs 9 Events of Instruction
In expectancy theory, if an employee does not care about the reward, this component is low
Valence
Give one example of how environment can prevent performance
Broken equipment
No supervisor support
No opportunity to apply training
Negative workplace culture
This four-step WWII training method includes Prepare, Present, Try Out, and Follow Up.
Job Instruction Technique
This theory explains why praise increases desired behavior
Reinforcement Theory