Organizational Culture
Accepted standards of behavior.
What are norms?
Anxiety and doubt caused by an overload of unfamiliar expectations in a new cultural setting.
What is culture shock?
Employee resistance, lack of management support, lack of resources, and unclear objectives
What are barriers to change?
The type of negotiation that can result in a win-win outcome.
What is an integrative negotiation?
A business practice where a company moves its operations back to its home country, rather than performing them overseas.
What is onshoring?
The tangible aspects of an organization's culture.
What are artifacts?
This dimension of Hofstede's Cultural Framework describes the extent to which people are accepting of the unknown.
What is uncertainty avoidance?
Developing a sense of urgency, gaining buy-in, and fostering clear communication
What are ways to overcome barriers to change / successful change management elements?
This type of conflict is never functional.
What is relational conflict?
Employees interacting with this technology should consistently check for accuracy.
What is AI?
What are espoused values?
This type of culture has highly pervasive and visible norms.
What is a tight culture?
Regulation, technology, and competition
What are external drivers of organizational change?
This represents what a negotiating party would do in place of the negotiation (if it results in an impasse).
What is the best alternative to a negotiated agreement, or BATNA?
An important characteristic of groups and teams that is largely undermined by virtual communications.
What is trust?
What are the functions of organizational culture?
These studies highlighted ten culture clusters driving subordinate preferences of leadership styles.
What are the GLOBE studies?
Lewin's three-stage change model compares change management to this common element.
What is water?
A suggested conflict approach or style when you face a trivial issue.
What is avoiding?
Research has illuminated this as a downside of AI use.
What are reduced success at tackling deep problems, the generation of "workslop," and/or factual errors?
This type of culture is shared by organizational members and has significant influence over the way employees think and behave.
What is a strong culture?
This facet of cultural intelligence can be improved by sharing information about the host country's norms.
What is cognitive CQ?
Approximately this fraction of organizational change initiatives fail.
What is one third?
Bert believes the market will price a table he is selling between $100-$600, but Bert will not part with it for less than $200. This negotiation term describes the $200 value.
What is reservation point?
Recent research on this mode of work has linked it with positive outcomes such as reduced turnover, yet has not found it to be associated with negative outcomes such as reduced performance.
What is hybrid work?