Change
This type of organization identifies with a single country and predominant culture
What is a domestic organization
Subtle barrier that prevents women and minorities from moving up in management hierarchy
What is the glass ceiling
What does the acronym SWOT stand for?
What are strengths, weaknesses, opportunities, and threats
These theorists identified aspects of organizational culture that were prevalent in high-performing companies
Who are Peters and Waterman
What three variables are needed for a conflict to occur
Knowing an organization, what it sells, and where it stands on relevant issues of the day
What is organizational identity
Observable behavior resulting from negative attitudes toward an organization member based on his or her culture group identity.
What is discrimination
The whole is more than the sum of its parts
What is holism
Specific kind of conflict in which an employee has a disagreement with the organization or supervisor and chooses to voice that disagreement
What is dissent
Consideration of the organizational world brought on by the Industrial Revolution that focused on the logic and rationality of science and technology and the search for effectiveness and efficiency.
What is the modern era
Modes by which two groups adapt to each other and resolve cultural differences
What is acculturation
View of organizations that emphasizes the importance of human needs in the workplace
What is the human relations approach
This approach is very effective when the atmosphere is emotionally charged and you need to create some space
What is avoiding?
The need for an organization to adapt their practices to a global marketplace.
What is convergence
Being a highly visible representative of a gender or ethnic minority within an organization who experiences increased pressure because members of the dominant group exaggerate differences according to stereotypes
What is tokenism
Provide an example of a conflict style used in the Uber case study
The most obvious is avoiding. HR was avoiding the issues happening in the organization or delayed their response
Assigning employees to a limited number of specialized tasks
What is division of labor
This approach can be effective for complex scenarios where you need to find a novel solution
What is collaboration?
Individuals without a permanent and full-time connection to an organization.
What are contingent workers
Efforts to remedy discrimination and increase the representation of designated disadvantaged groups, namely, women and ethnic minorities.
What is affirmative action
when members of work group reward and punish each other for conformity to group values
What is concertive control
When parties in conflict begin to formulate strategies about how to deal with the conflict and consider outcomes that would and would not be acceptable
What is felt conflict