New Org Environment
This type of organization identifies with a single country and predominant culture
What is a DOMESTIC organization
Subtle barrier in the organization that prevents women and minorities from moving up in the management hierarchy
What is the GLASS CEILING
RATIONAL EXPLANATION
What is one challenge to PLANNED organizational change?
Lack of Mgmt Support
Member Resistance
Member Uncertainty
These three variables are needed for something to be considered an "organizational conflict"
INCOMPATIBLE GOALS
INTERACTION
INTERDEPENDENCE
This allows you to really know an organization:
What it does
Who speaks for it
Where it stands on important issues
What is organizational IDENTITY
An observable behavior resulting from negative attitudes toward an organization member based on his or her culture group identity.
What is DISCRIMINATION
TOKENISM
LACK OF AN INFORMAL NETWORK
Which Change Communication Strategy showers members with all kinds of information (lots of messages in multiple channels) and hope members find whatever they need in one of these different outlets.
What is SPRAY & PRAY
In this type of Bargaining each party seeks to Maximize their own Gains and Minimize their own Losses -- at the expense of the others.
DISTRIBUTIVE Bargaining
This period in history focused on:
the logic and rationality of science and technology,
effectiveness and efficiency
Stability
What is the MODERN or INDUSTRIAL era
This Diversity Opportunity argument claims that diverse organizations tend to make better decisions because leaders have a wider range of opinions to draw upon and different types of people available to evaluate their ideas
The PROBLEM-SOLVING Argument
Little adaptation/interaction among any of the group
What is cultural separatism
This approach to leadership considers it to be a interactive relationship that impacts both the leader and the follower
What is TRANSFORMATIONAL leadership
This Communication Contract is designed to keep people from telling outsiders about what took place in a conflict.
Non-DISCLOSURE Agreement
This approach to globalization encourages organizations to adapt to a global marketplace by embracing responsive, fast, and flexible communication strategies
What is CONVERGENCE
This is a highly visible representative of a minority group within an organization who experiences increased pressure/stress because members of the dominant group exaggerate differences according to stereotypes
A TOKEN
What else (besides concern for self or other) influences a person's conflict style choice in organizations?
Conflict style chosen by OTHERS
PERSONAL COST of style
ORG CONTEXT norms
Not always RATIONAL
What communication situation is described as both a Threat and an Opportunity for organizations?
This approach to conflict can be effective for complex scenarios where you need to find a novel/unique solution
What is COLLABORATION?
These organizational members do not have a a permanent and full-time connection to a single organization.
What are CONTINGENT workers
This Management Approach encourages organizational diversity as a way to get new, creative ideas. It believes that bringing different types of people together and allowing them to interact and contribute their ideas will provide organizations with a competitive advantage
What is a HUMAN RESOURCE APPROACH to Diversity
What is one Dystopic arguments against Globalization?
CULTURAL IMPERIALISM
RESOURCE DEVASTATION
CAPITAL FLIGHT
GLOBAL MONOPOLIES
SYMBOLIC PARTICIPATION in organization change and PARTICIPATION AS A RESOURCE for organizational change?
SYMBOLIC = members encouraged to offer ideas for the change just so they feel involved/included in process
RESOURCE = members encouraged to offer ideas for change that will actually be used to design/implement the process.
This is the stage in a conflict that occurs after the interaction is over and parties go their separate ways to evaluate if they are satisfied or not with how things turned out.
What is Conflict AFTERMATH?