Ch. 13 Industrial Organizational
The "computer builders" at the local computer distribution company were being observed by their operations manager and supervisor on Tuesday. At the end of the day, productivity increased 25%.
This is an example of ____________.
What is the Hawthorne Effect?
This event ranked as highest stressor on the SSRS.
What is death of a close family member?
Edith experiences pain in her body from sleeping in bed most of the day as well as self-harm (cutting limbs). This behavior would be considered a disorder based on this condition from the American Psychiatric Association.
What is condition leads to significant distress and dysfunction?
These were two people considered early reformers of asylums and institutions.
Who are Phillipe Pinel and Dorothea Dix?
Observing the behavior of employees at a company to measure job satisfaction is an example of this.
Developing the perfect job description to attract competent employees and to deem whether or not they are "trainable" is an example of this.
Designing a workspace for best efficiency for employee with few to no "work space incidents" is an example of this.
What organizational psychology?
What is industrial psychology?
What are human factors psychology?
This is the stress one feels when they begin planning for their vacations or meeting a penpal for the first time
What is eustress?
People diagnosed with obsessive compulsive disorder are more likely to also be diagnosed with this.
What is major depressive disorder?
This type of insight therapy helps clients focus on present issues/problems, not what happened in the past.
What is humanistic therapy?
Jeff and his coworkers always wait for the boss to give them directions on a task instead of being proactive.
The group generally complain about work and seen unenthused about it.
This is an example of an approach from this theory.
What is scientific management?
What is Theory X?
At the same time as the alarm state occurs (Seyle) another part of the brain is triggered. This part of the brain alerts the pituitary gland.
Once alerted, this hormone is secreted from the adrenal gland.
What are the hypothalamus and cortisol?
This is the most common disorder classification, with the highest prevalence rate in the US.
What is free association?
He founded the first consulting company for psychologists (aka business).
Who is James Cattell?
Name of field of study that examines the effects of stress, coping and nervous system/ immune system.
What is psychoneuroimmunology?
These two anxiety disorders differ in terms of the amount of focus of one's anxiety
What are phobias and generalized anxiety disorder?
The goal of these types of drugs is to reduce dopamine activity within the brain.
What are antipsychotic drugs?
This is noted as the downside of telecommuting on work-family balance
What is increasing conflict in home due to more demands from family while working at home?
This stage of Selye's syndrome occurs when stress starts affecting your body, making you susceptible to illness and diseases.
What is exhaustion?
In schizophrenia, showing no emotional expression would be considered this.
What is a negative symptom?
At the bottom of this treatment technique, a client may list talking about dogs and at the top of the list, holding or petting a dog.
An example of this would be seen at Jessica's workplace where there are step-by-step procedures posted in the factory's workroom to prevent accidents.
What is a checklist?
This type of coping involves tackling the stressor head on.
What is problem-focused coping?
These group of disorders include traits that are unwavering and present in childhood.
What are personality disorders?
This is an example of this based on Aaron Beck's therapy
"I bumped my head on the car door, now I will have brain damage for the rest of my life, I'm so irresponsible!"
What are irrational beliefs?
The goal of this person is to sustain and help with employee's health and well-being, to improve health of organization.
What is an occupational health psychologist?
If you get startled by an animal jumping in front of you while walking, this is what you do to determine if this is a threat or not.
What is engage in primary appraisal?
This type of mood disorder include mild/moderate feelings of elation, energy as well as severe sadness, anhedonia, changes in weight, sleep, difficulty concentrating, worthlessness.
What is bipolar disorder II?
These are called this, according to Ellis
"Someone gave me a strange look when I said hello to them"
"I was yelled at by a customer for not understanding what they were saying."
"My boss criticized my job performance at work. "
What are activating events?
Lastly, Mark was asked to reflect on his work performance. His company used this to assess his work.
What is 360-degree feedback appraisal?
What is heart disease?
An example of this is seen in Jennifer who cannot remember what happened yesterday, her mother's name or her children's name. She also has "alter egos" she calls Billy and Jeff.
What is dissociative identity disorder with dissociative amnesia?
In treating substance related disorders, there is a great likelihood this occurs.
What is having more than 1 disorder (comorbidity)?