Effective Communication
Boundaries are ________ interactions between two people?
Appropriate
What is the ultimate goal of a resume?
To get you a job interview
What is an example of an informal job that you may put on your resume?
A. Starbucks Barista
B. Hotel Front Desk Attendant
C. Customer Service Agent
D. Lawn Care
D. Lawn Care
TRUE or FALSE:
The following are appropriate responses when the interviewer asks if you have any questions at the end of the interview:
-No, I do not have any questions at this time. Thank you.
-Can you provide me with some detail regarding salary?
FALSE
Mrs. Claudia Del Cid wants to recruit a teacher for the company she works at. Elise reads the job description and is interested. How should Elise address the recruiter in the cover letter?
Mrs. Del Cid
Ivan is a shelf stocker at his local pet store. He made a mistake while working. He decided to tell his manager about the mistake immediately.
What does that show/demonstrate?
Taking responsiblity
If you want to give an employer an idea of who you are. What document should you give when applying for a job?
Resume
What is the role of a reference?
A reference will vouch for your character when asked by a potential employer.
Jasmine is interviewing for a customer service position at a call center. The interviewer asks her, "What makes you a good fit for this position?" What would be the best response for Jasmine to make?
A. I have never failed and I never will.
B. I'm successful and hardworking.
C. I will do whatever it takes to be successful.
D. I take customer service seriously.
D. I take customer service seriously.
What should you include in the middle (body) part of your cover letter?
Describe background and experiences
What best defines the following?
Doing a good job at completing tasks you are assigned at work?
Competence
Which statement is false regarding your resume?
A. You should include the most relevant facts about yourself.
B. Your resume should be designed to get you a job interview.
C. You should tailor your resume to the job you are applying for.
D. Your resume should focus on your family and friends.
D. Your resume should focus on your family and friends.
TRUE or FALSE:
If you just graduated from a 4-year university with a bachelor's degree, you should include your High School information on your Education portion of your resume.
FALSE
When an interviewer asks, "Tell me about yourself," you should:
A. Talk about where you are in your career.
B. Talk about family and friends.
C. Talk about your pets.
D. Talk about your life goals.
A. Talk about where you are in your career.
Why is it important to put down volunteer work, especially if you do not have any formal work experience?
It shows that you are responsible and have skills and abilities related to work
If you are unsure of what to wear on your first day of work. What should you do?
Call ahead and speak with the boss to clarify
What is the difference between a resume and a job application?
A resume sells you, your skills, and your knowledge to the employer and a job application is just basic information about yourself.
What kind of jobs should you include when creating the work history portion of your resume?
Jobs related to the potential employer.
When an interviewer asks, "Why do you want to work here?" you should talk about:
The companies' mission and goals.
When including your volunteer information on your resume, which piece of information would you include?
A. Job application
B. Hours of service
C. Name of organization
D. Reason for service
C. Name of organization
The following depicts a scenario that best describes an employee who is able to effectively contribute in the workplace.
Jack Ryan is a fitting room attendant at a local clothing store. He helps customers in one line to their fitting room, then takes clothes from one fitting room and places it on the "go back rack" even though that is not directly part of his job.
TRUE
What could happen if you have outdated contact information on your resume?
The employer is interested in contacting you about a job interview but cannot get a hold of you.
What information should you include in regard to your references?
Name
Title (relationship to reference)
Contact Information
Usually, the first thing you will be asked in a job interview is:
Can you tell me a little about yourself?