Behaving as if you are paying attention when you are really not.
What is pseudo-listening?
100
A word's implied meaning.
What is the connotative meaning?
100
Nonverbal communication through the use of time.
What are chronemics?
100
An approach to conflict in which one ignores or communicates indirectly about a situation
What is avoidance?
100
_______________ is attending to others solely to find an opportunity to attack them.
What is Aggressive listening (also called ambushing)?
200
The use of verbal and nonverbal communication to signal attention and understanding while others are talking.
What is feedback?
200
Rules that govern how language is used in verbal communication.
What are regulative rules?
200
Types of gesture that have specific verbal meaning.
What are emblems?
200
A short-term conflict resolution that occurs when both parties change their goals to make them compatible
What is compromise?
200
True or False: Collaboration is considered to be the most constructive approach to managing conflict.
What is true?
300
Sound in the environment that distracts our attention from auditory input.
What is noise pollution?
300
Cultures that prefer direct and clear language usage.
What are low-context cultures?
300
Types of gestures that control turn-taking in conversation.
What are regulators?
300
Accusations directed at one's conversation partner that have little to do with a disagreement.
What is "kitchen-sinking"?
300
Jessicas boyfriend spends the day shopping for clothes when hes supposed to be looking for a job. When he comes home, she responds, "So youre buying a new wardrobe to stand in the unemployment line?" Her remark is an example of what kind of conflict?
What is sniping?
400
Two ways to demonstrate active listening after one's conversational partner has finished speaking
What are paraphrasing & clarifying?
400
Actions we perform with language.
What are speech acts?
400
Behaviors used to exert power and influence over others.
What is dominance?
400
The perception that a conflict exists, when in fact it doesn't.
What is pseudo-conflict?
400
Of the four behaviors John Gottman labels the “Four Horsemen” of the Apocalypse, which is the most destructive (e.g. eye rolling)
What is contempt?
500
Psychologists have suggested which strategy for improving one's attention
What is limit multitasking (online)?
500
If you dont take out the trash, you will not get your allowance is an example of what type of speech act
What is a directive?
500
You console your partner, whose grandmother just passed away, by holding his hand and giving him a hug. What communication space are you using
What is intimate?
500
If your partner reports, "I have never really loved you", this is an example of
What is a dirty secret?
500
The _______________ is making our conversational contributions as informative, honest, relevant, and clear as is required