Theorists &
Theories
Theories
This theorist is known as the Father of Bureaucracy
Who is Max Weber?
These were used by Scientific Management researchers to determine the most efficient way to accomplish a specific task.
What are Time & Motion Studies?
According to lecture, these are the five critical features of an Organization
What are: 1) social collectivity, 2) coordinating activity, 3) goals, 4) structure, 5) environmental embeddedness.
According to lecture, this is the minimum number of people required for Communication to occur.
What is two people?
The "family" metaphor best represents this organizational approach
What is the Human Relations Approach?
This researcher was in charge of the Hawthorne Studies
Who is Elton Mayo?
This explains why people change their behavior when they know others are watching them.
What is the Hawthorne Effect?
This classical management theory believes that organizations should be managed by an impersonal system of rules.
What is the Theory of Bureaucracy?
A model of communication that describes it to be a process of information moving from sources to receivers.
What is the TRANSMISSION model of communication?
These two managerial approaches prefer to only use a formal communication style.
What are the Feudal & Classical Approaches?
This theorist is known as the Prophet of Management
Who is Mary Parker Follett?
These were periodic breaks from work that members of the "clicking group" created for themselves in the "Banana Time" case study.
What are "Times" (e.g., Banana Time, Window Time).
According to McGregor, this kind of manager believes that workers lack ambition, are resistant to change, and inherently self-centered.
What is a Theory X manager?
According to the textbook, this model of communication is seen as "a process that produces and reproduces shared meaning."
What is the constitutive model of communication?
According to Maslow, a person might satisfy this need level by taking a job simply to make enough money to survive (food, clothing, shelter).
What is a Physiological need?
This Human Resource theorist argued that organizational structures can be designed to enhance/increase member participation.
Who is Rensis Likert?
These were the four different experiments conducted during the Hawthorne studies
What are: 1) the illumination study, 2) the relay assembly group, 3) the interview program, and 4) the bank-wiring study?
According to Blake and Mouton's managerial grid, this management style is characterized by a high concern for people and a low concern for production.
What is country club management?
This organizational approach argues that managers are most effective when they engage in face-to-face interactions with employees and pay attention to both the task and social content of workplace communication.
What is the Human Relations Approach?
This managerial approach uses the metaphor of a castle to describe organization behavior.
What is the Feudal Approach?
These researchers developed a unit of measurement known as a Therblig to conduct Time & Motion Studies.
Who are Frank & Lillian Gilbreth?
These companies use sustainable business practices to meet organizational goals. These organizations seek to be both profitable AND environmentally responsible.
What are "Green" companies?
According to Herzberg, these are the things that make organizational members dissatisfied.
What are Hygiene Factors
This communication content is unique to the Human Resource approach
What is Innovation?
In the feudal approach, this is what it is called when sub-bosses are given nearly absolute power over other workers
What is a Foreman's Empire?