WSPAN
QUEUE
Fare Rules
Dividing a record
Partials/MISC.
100

The command to END emulation.

What is 4@EOFF

100

The command to access/open your personal queue.

What is Q/(your queue)*CC(your category)

100

The command to pull the fare quote.

What is *FQ

100

The command to SAVE your work.

What is ER
100

The command you use if the customer changes their mind on an exchange before you have made any permanent changes.

What is IR?

200

The command to price in the LOWEST available class (INCLUDING BASIC).

What is 4PLFB?

200

The command to remove a record from your personal queue.

What is QR?

200

The series of commands to pull up the ticket value. starting at *A.

What is *TK, ETR(line number), ETR View Ticket Data, MD?

200

The command to DIVIDE a specific person off of a record.

What is D(pax#)?

200

The selection in the POSTBOOK script used when holding a reservation for CREDIT.

What is CXL ITIN?

300

The status of a ticket when a customer has already CHECKED IN to their flight.

What is UNAVAILABLE status?
300

The command we use to leave your queue and leave the last PNR accessed in the queue.

What is QX#I?

300

The refund policy of this GDS 4F38WW.

What is NONREFUNDABLE?

300

The script we run to add a retention line.

What is the RETAIN script?

300

The process when REXCH or MANEXCH pause for you to select SEATS or add TSA information.

What is NOTHING!! Just resume the script?

400

The command to "show me" the History of the flight segments/retention lines in the itinerary.

What is *HIA?

400

How often an agent should check their queue.

What is DAILY?

400

The change policy of this GDS OF39ZU.

What is CHANGES PERMITTED?

400

The command to remove the @ symbols from PAX 3 on a reservation.

What is -3@/@@?

400
The command to search WSPAN for the ALASKA tax on a specific reservation.

What is 

4F$A(base fare + Q surcharges)/(alaska airport code)/(US airport code)?

500

The command to "show me" all OSI/SSR lines and passenger information.

What is *G?

500

Command to place a reservation on a certain queue.

What is QEP/(queue#)*C(category#)

500

The ticket validity of this GDS OF3VBX.

What is one year from the ticket issue date?

500

The series of commands to FILE the new reservation and confirm the new GDS locator after a customer has been divided.

What is 

F >enter<

F >enter<

E >enter<

E >enter<

?

500

The 4 types of waiver codes an airline can ask you to document.

What is ticket endorsement, tour code, ticket designator, or OSI?