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Who are our Admin Assistants? They support Jamie and Emily.
Racheal Moody, Yuriko Mora-Santallian, and Matthew Wirt
Who is our go to for Human Resources (HR)?
Alia Ogden
What Google Chat holds all the pictures of our pets?
Random+Self Care
Who is our CEO?
Augusta Gordon
Who is Augusta's Executive Assistant?
Jessika Lum
What is perceived inability to fully experience unpleasant, aversive or uncomfortable emotions, and is accompanied by a desperate need to escape the uncomfortable emotions?
Distress Intolerance
Who is on our Practice Manager?
Jamie Cook
What is the address of our practice location in Brooklyn?
117 Dobbin St Suite 204A, Brooklyn, NY 11222
What does SNAP stand for?
Strengths, Needs, Abilities, Preference
Who is our Marketing Director?
What are some examples on how you might support a client with political anxiety?
Mindfulness and Grounding Techniques
Limiting Media Exposure
Critical Thinking & Fact-Checking
Maintaining a Support System
Engaging in Activism
Distress Tolerance
When should you update a clients treatment plan?
Every 6 months and/or when a diagnosis is updated.
I check this daily.
To-Do List
As a Mandated Reporter, when are you required to break confidentiality?
As mandated reporters, we are only required to break confidentiality if the client is a danger to themselves or others.
Other than this, the therapeutic relationship is protected and you are obligated to protect personal information about your clients.
Who is on our Clinical Director?
Hannah Propp
How might you discuss confidentiality with minors?
(Informed Consent Script In Shared Drive)
Collaborative approach
Balance clients privacy with guardians’ rights
Safety and well-being come first
Where can you send documents to clients?
The TherapyNotes Client Portal
How do you enable Autopay?
Billing settings -->Payment settings-->Enable Autopay-->Click card on file--> Save settings
What to remember about Intakes with Couples.
Ask the couple the usual individual intake questions.
Use initials to code each partner’s answers in the form.
If seeing a client individually, avoid scheduling on the same day as couples sessions.
What is Transformative Justice (TJ)?
"... TJ can be thought of as a way of “making things right,” getting in “right relation,” or creating justice together."- Mia Mingus
https://transformharm.org/tj_resource/transformative-justice-a-brief-description/
What Native Land does our Brooklyn Practice sit on?
Canarsie and Munsee Lenape Land
I have noticed my client has Unassigned Credit, what do I do now?
Contact the Billing team to clarify the reason.
Once confirmed, inform the client and ask whether they would like to apply the credit to their balance or have it refunded.
After receiving their preference, follow up with Billing to process the request accordingly and add this information to the billing comments.
Give examples on how you support yourself when experiencing burnout?
bath time, PTO, personal therapy, meditation, reaching out to your own support system (Friday spaces! Supervision etc.) WHAT DO YOU DO/USE?
Who is our Lead Administrative Assistant?
Emily Wilcox
What are some effective ways to engage new clients in your first session?
Emphasis on conversational tone rather than Q&A format.
Emphasis on therapists being authentic humans.
AND MORE!