E-Commerce, Retail and Brand Advocacy
What are the products ExpertVoice offers?
The feature used to build and manage communities
What is the Community Manager?
This previous name for a PSC.
What is a product launch campaign?
The Campaign Manager has two new features in the left nav - Campaigns and _____.
What are Libraries?
The benefit of True Commerce.
What is efficient order processing for brands using Shopify?
The buttons in the left hand navigation of the Advocacy Platform used to be called apps.
What did the features of the Advocacy Platform used to be called?
A group of experts who opt in to a relationship with a brand
What is a community?
This is how brands are charged for a PSC
What is cost per expert accepted to the campaign?
The cost of the Campaign Manager.
What is "included with subscription?"
The cost of True Commerce
What is $1000 one time fee + $99/mos.
"Free" implies a feature has no value, there is a better way to express this.
What is "included with your subscription"
As many as they would like
Brands can ask PSC participants to write a review, post to Instagram and _____
What is post a photo to ExpertVoice?
The immediate benefit that will be available to all brands with the Campaign Manager.
What is campaign level visibility and reporting.
The average revenue per session increase for brands optimizing their PDP.
What is 40%?
The culmination of a brand's advocacy strategy, comprised of the products they use and their unique targeting and engagement strategy.
What is a brand solution?
The Community Manager feature is included with the the AP suscription
What does the Community Manager cost?
Brands can not engage with experts in this way in a PSC.
What is communicate directly with experts?
These are all found in the Libraries feature.
What are audiences, lessons and videos?
Average Order Value and Conversion rate influence this.
What is revenue per session?
Software technology that allows a brand to proactively manage and grow advocacy.
What is an Advocacy Platform?
There is no cost to recruit and manage these community members.
What does it cost to bring my own community members?
The biggest competitor to PSC 1.0 is this tool.
What is a spreadsheet and staff resources?
Allows a brand to be provisioned to create and publish their own campaigns.
What is an updated SOW with forecasted engagement included with their subscription?
The percent of experts who are classified as Enthusiasts.
What is 4%?