Coverage
Repairs
Investigation
100

Glass, theft, fire, animal, weather claims

What is comprehensive claims? 

100

When the repair of a vehicle or vehicle part improves the condition and value of that property in comparison to its condition before the loss.

What is Betterment?

100

Statement about the accident

What is the facts of loss?

200

Replaces your car for a short time while your car is out of use due to its: breakdown, repair, servicing, damage, or theft. 

What is a Temporary Substitute Car?

200

Damage to the vehicle beyond what is common or expected based on market area of the vehicle’s use, age, make, or model.

What is unrelated prior damage?

200

The act of recovering indemnity payments from the responsible party

What is Subrogation?

300

Based on the description of your damages we need to move your vehicle to a location that does not charge a storage fee to prevent any additional damages or expenses from being incurred. We will cover the cost of moving your vehicle.  

What is an ETL/PTL? 

300

Damage that requires duplicate operations to repair both the new loss damage and the prior damage.

What is related prior damage?

300

The person operating an insured vehicle at the time of an accident is not listed as a driver on the policy.

What is an undisclosed Driver?

400

Policy limits 25/750

What is theft comprehensive rental coverage limits? 

400

Can be used when as an alternative to an estimate assist when the customer/repair facility is unable or unwilling to obtain/submit an estimate and/or vehicle photos? 

What is WeGoLook? 

400

Assigns personal responsibility for an accident or injury between parties

What is comparative negligence? 

500

The actual transportation expenses or number of days vehicle was unavailable

What is LOU (loss of use) payment evaluation? 

500

Can be used on an exception basis when all other service options have been exhausted in an Estimate Assist area/situation when an estimate and photos are needed. Can be used for 'other' vehicle types (RVs/ATVs/Motorcycles).

What are Independent Auto Appraisers (IAA)?

500

Provides the agent with an opportunity to settle certain Auto claims

Agents Draft Authority (ADA) 

Max: $10,000