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TEAM
Other Payment Functions
Payment Details
Payment Arrangement Functions
Payment Arrangement Ineligibility Error Codes
100
Traveled to Asia for a Month.
Who is Geizel Castellanos?
100
Automatic payment enrollment
What is AutoPay?
100
•American Express •Discover •Electronic Check (Bank Draft) •MasterCard •Visa
What are Accepted Payment Methods?
100
(PA)
What is Payment Arrangement?
100
Account is credit class Y for Bankruptcy.
What is code 404?
200
Bear's mom.
Who is Sheree Alvarado?
200
The alerting cellphone receives the _______SMS prompting the customer to pay. (fill in the blank)
What is TXT-2-PAY ?
200
Retain customer bank/card account information in ExpressPay for future use (with customer consent).
What is Payment Profiles?
200
Accounts eligible for the loyalty benefit can be identified by the following: ◦CURRENT - _______ ◦MODIFY - ________ ◦PAST DUE - _______
What is LOYALTY?
200
Account with an Outside Collection Agency (OCA)
What is Code 403?
300
He loved the experience of scuba diving in Thailand.
Who is Tato?
300
(LPM)
What is Last Payment Method?
300
Process up to ___ payments in one transaction. (fill in the blank)
What is 999?
300
P_______ A_______ R________ assigns accounts one of four Experience Flows
What is Payment Arrangement Recommender?
300
Account is in Combined Bill, OCA, Fraud, Promise Fraud, etc.
What is Code 415?
400
Started 21 years ago as an agent.
Who is Glenda Mercado?
400
ExpressPay allows for searching of electronic payments to aid in researching payment-related issues and inquiries.
What is Payment Research?
400
TRUE OR FALSE. Payments processed through ExpressPay do not apply to the customer's account on a real-time basis. It takes 30 minutes.
What is FALSE?
400
TRUE OR FALSE. Customers whose accounts have five or more years tenure receive additional days to pay when making a PA
What is True?
400
Account is suspended.
What is Code 412?
500
Has two dogs name The Destroyer and Duncan (OD).
Who is Brian Economaki?
500
Criterias to complete the Search Searching for an Electronic Payment. (name at least 3)
What is Account number, Bank account information,Confirmation number ,Credit card number?
500
Foreign cards must be processed using the ZIP code 11111. ◦Exception: ________ ZIP codes are accepted. (fill in the blank)
What is Canada?
500
Based on A_______ h______ and A________ , the Payment Arrangement Recommender assigns accounts one of four Experience Flows.
What is account history and activity?
500
Error codes ExpressPay presents when an account is not eligible for a payment arrangement
What are Ineligibility Error Codes?