We are responsible for investigating ______ disputes.
What is coverage?
Before affording UMPD coverage, the adjuster must identify/confirm who?
What is claimant and/or TPC?
This is used to document a claim when identifying an overpayment.
What is a Template?
What is review the claim?
Rental may be afforded under UMPD based on ______.
What is the policy language?
Internal Control has the ability to _________ over the phone.
What is take a payment?
This is needed to determine if a lienholder is entitled to coverage on a repossessed vehicle.
What is a lienholder PORS?
What are UMPD indicators on the claim?
What is Phantom Vehicle or Hit and Run?
A claim switches from Comp to Collision and payment has already been issued.
Should Internal Control be notified?
What is No?
This type of investigation takes place when the named insured is not the registered owner of the vehicle.
What is insurable interest?
UMPD utilizes this tool to search for TPC information.
What is ISO/Carrier Discovery?
Internal Control also assist the with ____, _____, _____, and ______.
What is check copies, escheated payment request, fraud/forgery, and SBT reporting.
CIU utilizes this system to review CCC notes.
What is One View?
This UMPD tool allows UMPD adjusters to correctly code payments.
What is the UMPD Split Code Calculator?
This is the last step after Internal Control has exhausted all recovery efforts.
What is Write Off?