Anger Basics
Bad Ways to Express Anger
The Anger Model
Expectations & Beliefs
Conflict & Serenity
100

After choosing a solution, people should do this next.Anger is called this kind of emotion because it often comes after another feeling.

What What is follow through?is a secondary emotion?

100

These statements often make people defensive because they sound accusing.

What are “you” statements?

100

These come before the situation and shape how we react.

What are expectations?

100

“I should always get what I want” is this kind of expectation.

What is unrealistic?

100

To reduce tension, goals for ending an argument should be this.

What is realistic?

200

This is the goal of expressing anger in a healthy way.

What is to let the other person know how you feel without trying to hurt them?

200

If anger is expressed negatively, people are less likely to do this.

What is listen?

200

When expectations and reality do not match, this can happen to the ego.

What is an ego bruise?

200

“I should be shown respect” is presented as this kind of expectation.

What is realistic?

200

Working together to think of possible solutions is called this.

What is brainstorming constructive options?

300

This term means the step-by-step buildup that can end in an emotional or physical outburst.

What is the anger process?

300

Saying “You make me furious” is a problem because, according to the lesson, no one directly does this.

What is make another person feel an emotion?

300

Hurt, fear, and loss of control are examples of these.

What are primary emotions?

300

Our understanding of a situation is colored by past experiences and these.

What are expectations and beliefs?

300

After choosing a solution, people should do this next.

What is follow through?

400

According to the lesson, anger itself is this kind of emotion.

What is a normal human emotion?

400

Negative anger expression often causes the other person to feel this too.

What is anger?

400

In the anger model, this comes after beliefs and feelings.

What is the anger response or acting out?

400

Conflict often begins when two people do not agree on these.

What are beliefs or perceptions?

400

An unrealistic goal in a conflict is expecting Betty to do this without knowing why you were offended.

What is apologize?

500

The lesson compares anger to this other recovery concept because both begin long before the outburst or use happens.

What is relapse?

500

When clients reread their letter as the receiver, they are practicing this skill.

What is seeing the other person’s perspective?

500

According to the lesson, people often jump from the situation straight to anger without considering these two steps that come before the angry reaction.

What are beliefs and feelings?

500

What we tell ourselves about a situation strongly shapes this.

What are our feelings?

500

This prayer is used in the lesson to teach what to accept and what to change.

What is the Serenity Prayer?