Theories
Which change management model emphasises the need to create a sense of urgency, build a guiding coalition, and create a vision for change?
Kotter's 8-Step Change Model
What are 2 potential negative consequences of resistance to change in a business?
Will accept any of the following:
decreased productivity, increased employee turnover, missed opportunities, and reduced competitiveness
What role does training and development play in successful change implementation?
Will accept answer to the effect of:
Training equips employees with the necessary skills and knowledge to adapt to the change effectively.
This management style involves giving employees specific instructions, closely supervising their work, and maintaining tight control over tasks and processes.
Authoritarian Management
When is the business external exam
Tuesday 3 November
This stage of Kotter's 8 Steps is when influential leaders come together to drive and champion the change initiative.
Form a powerful coalition
What are some common reasons why employees may resist organisational change?
Employees may resist organisational change due to fear of the unknown, loss of job security, lack of trust in management, disruptions to routines, and concerns about their ability to adapt to the new environment.
Customers and competitors are operating environmental factors outside a business that influence change. What is the third?
Suppliers
This management style is characterized by rigid rules, formal procedures, and a strict hierarchical structure, where decision-making is centralised and follows a clear chain of command.
Bureaucratic Management
How long does the external exam go for?
2 hours 15 minutes
What is Lewin's Change Management Model known for?
It introduces the concept of "unfreezing," "changing," and "refreezing" to facilitate organisational change.
What are 2 strategies businesses can use to address employee resistance to change?
Will accept any of the following:
Strategies include communication, involvement, training, incentives, and creating a supportive culture.
What are 2 key steps in planning for change implementation?
Will accept:
Setting clear objectives, creating a detailed timeline, allocating resources, and identifying potential risks and mitigation strategies.
This management style is characterised by a leader's ability to inspire and influence others through their personality, vision, and exceptional communication skills
Charismatic Management
Where is Ms Rees staffroom if you need to ask a question
U02
What is the name of the analytical tool that looks at forces for and against change, and provides a score for these?
Force Field Analysis
Why is employee involvement crucial in change management?
Will accept answer to the effect of:
Involvement creates a sense of ownership, reduces resistance, and leverages employees' expertise to make informed decisions.
Name 2 internal factors that influence change
Will accept any 2 of the following:
organisational culture, managers/owners, organisational structure, employees
This management style emphasises involving employees in decision-making, seeking their input and ideas, and fostering a collaborative work environment.
Participative Management
What is Ms Rees favourite analysis tool from Unit 4
SWOT analysis
This stage of Kotter's 8 step process creates momentum, builds confidence, and demonstrates progress towards the change vision, motivating stakeholders to stay committed.
What are 2 negative side effects of change for employees?
Will accept any 2 of the following:
• employee apathy
• reduction in output
• hostility in the workplace
• employees taking strike action
• increased number of employees ‘quitting’ (high turnover)
What is 1 technique for managing stakeholders during change implementation?
Will accept any of the following:
Identifying stakeholders, understanding their concerns, and engaging them through regular communication and feedback.
Spell the type of management style that is characterized by a hands-off approach, where the manager provides minimal guidance or direction to employees, giving them significant autonomy and independence in their work.
Laissez-Faire Management
What is Ms Rees' coffee order
Soy Cappuccino