Residuals
/Statuses
Fees/Debits
Trust/Gifting
Advisory
Misc
100

What does " awaiting" e-signature on TaSC mean?

What is the transfer paperwork has not been electronically signed by all required signors. WEB042509 

100

What is the transfer out fee?

What is $95 WEB042624 

100
Trust can be transferred to nontrust

What is not allowed? Use trust job aid

100

What is a client service agreement?

Client Service Agreement is a form the client signs agreeing to the program type they have chosen such as select, GS or Advisory. It is approved by field supervision

100

What is the new system we want to be using that is like TaSC

What is AM Center

200

How long can a residual be sent over from a Brokerage company into Edward Jones?

What is 6 months? WEB5124396

200

How do clear a debit that was transferred into an IRA from another firm?

What is the Client can make a contribution to the account, if eligible

  • The client cannot satisfy the debit by making a contribution into a business retirement plan (Inherited IRA, SIMPLE, SEP, etc.).
    • For these plans, the debit must be satisfied by liquidating assets.
  • Liquidate securities in the account, if there are fully paid for securities available
  • The debit can be charged to the financial advisor WEB624072
200

What must match to transfer from trust to trust?

What is Title, Trust date, agreement date, TID/SSN date, trustees (Use trust job aid)

200

You can hold this amount of "idle" cash in an advisory account before it buys into the program.

What is $50

200

What is a claim?

A claim, or reclaim, is a request to return cash or assets to the original owner due to a processing error that was made by the delivering firm, or because incorrect transfer instructions were provided to the carrying firm, and these requests are submitted by the firm that caused the error.WEB6000113

300

Who takes care of a Branch Processing transfer?

Who is the Branch? WEB042619

300

What are the transfer in fees for a regular account from an a Bank, Trust or Credit Union?

What is the fees other firms charge to the client for transferring an account can vary considerably, from tens to hundreds of dollars. WEB042188

300

What form would we use for Gift transfers  of $50,000 or less in value to a charitable organization or an individual at another firm?

What is the express transfer out form message?WEB5062022 

300

Which firm type should we ALWAYS check the securities to make sure they are eligible?

What is a brokerage?

300

Which kind of CD's can be in-kind and what kind of CD's have to be in cash?

What is Proprietary CD's CANNOT be in-kind. They come from a bank/trust/credit union.

A non-proprietary CD CAN be in kind. These come from Brokerage accounts.

400

The first residual out will be sent how many days after completing the transfer out?

What is 10 days? WEB042491 

400

What is the transfer out fee for a retirement for a divorce transfer?

What is $0. It is waived WEB042625 

400

How are fractional shares transferred out of Edward Jones?

What is Fractional shares of equities, bonds, and Exchange Trade Funds (ETF) cannot be transferred outside of Edward Jones, and Mutual funds can only be transferred up to the third decimal place (.123). WEB5062022 

400

What are the 3 processes that you can cancel a transfer into Edward Jones?

What is Branch Action: Awaiting transfer paperwork, Branch Action: Awaiting e-signature, Branch Action: Branch Processing WEB042508 

400

What do transfer agent securities have to be in order for the transfer to be able to happen? 

What is book entry?

500

What is a soft and a hard reject?

What is a soft reject can be thought of as a temporary reject that can be "fixed" before it becomes permanent.  It can be adjusted within the next 24 hours and resubmitted to the delivering firm.

What is a hard reject can be thought of as a permanent reject. It cannot be "fixed" on the ACAT system. Instead a new transfer must be submitted to the delivering firm.

500

What is are the fees for inherited IRAs transfers out that have been closed 12 months from the date of opening.

What is Inherited IRAs will not be charged a termination fee  or annual for 12 months from the day of account opening (not first activity).WEB5398594 

500

Who gives permission to transfer a gift into Edward jones and what do we provide?

Edward Jones does not take directions from an individual to set up a gift transfer from another firm to an Edward Jones client. Advise the individual to contact the delivering firm directly to submit the transfer to Edward Jones. You can provide our delivery instructions (pdf) to them, which they can give to the other firm.WEB042053

500

What is a rescind Letter?

Home office will try to stop a transfer out to a bank, brokerage firm, mutual fund company, or insurance/annuity provider once a Transfer Out Rescind Letter signed by all registered Edward Jones account owners has been scanned. WEB042541

500

What does Edward Jones do with a value security that is being transferred into Edward Jones.

Edward Jones will not accept a valueless asset.

Client will need to leave the valueless asset at the delivering firm. Note the delivering firm may require a minimum cash balance and/or securities to support the valueless asset. The client will need to contact the delivering firm for minimum balance requirements as it varies from firm to firm and account type. WEB042031