General
The year Extra Space Storage was founded.
What is 1977?
These two departments are located on the second floor at corporate.
What are Operations Support and Accounting?
what is National Sales Meeting (NSM)?
This center handles both sales and service calls, and its main goal is to drive rental revenue for the company.
What is the National Solutions Center?
Noah Springer was recently promoted to this leadership position at Extra Space Storage, effective January 5, 2026.
What is President of Extra Space Storage?
Extra Space’s stock ticker symbol is this.
What is EXR?
This is the most senior committee at Extra Space just below the Executive Committee
What is the Senior Management Committee (SMC)?
This season sees the highest demand for storage units.
What is summer?
This is the name of the Vice President of the Call Center.
Who is Scott Hansen?
This executive, who leads the company’s legal affairs as Executive Vice President and Chief Legal Officer, serves on the Extra Space Storage executive management team.
Who is Gwyn McNeal?
Extra Space Storage operates as this type of company structure.
What is a REIT (real estate investment trust)?
This is the name of the email sent every Tuesday to the entire SSC with updates.
What is the SSC Memo?
This unit size is commonly described as “about the size of a walk‑in closet.
What is a 5x5 unit?
The National Solutions Center (NSC) sits under this executive leader.
Who is Dayna Hathaway, CMO?
Joe Margolis has served as CEO of Extra Space Storage since this year.
What is 2007?
Extra Space operates both owned locations and this additional platform type.
What is third‑party management?
This team consists of Kurt, Dayna, Todd, Jeff, Mitch, Grace, and Whitney.
Who is SMC?
This storage term refers to the percentage of units currently rented.
What is Occupancy?
To score and coach agents, the NSC Quality Assurance team listens to this many calls per agent.
What is 8–10 calls per agent?
Who is Ken Woolley?
The first Extra Space Storage facility was built in this city.
What is Billings, Montana?
This is another name for the Third-Party Management Team.
What is the Partner Services Group (PSG)?
This recurring gathering allows DMs and field leadership teams to meet, train, and learn together as an organization.
What is the Field Leadership Meeting?
This is the number of green-approved remote states where agents are currently authorized to work.
What is 19?
Our Sustainability (ESG) Report is organized into these three sections.
What are Environmental, Social, and Governance?