What do you say when someone blames you for doing a bad job?
Apologize, take ownership, and find a solution.
Cover and Move
Readback
Give a readback
You have a goal that the team needs to reach. How do you create buy in?
Give the why, let them help with the plan
Detach
Taking a step back from what is going on
Taking Ownership
A story about taking ownership
Your supervisor yells at you for doing a bad job and you get defensive, what is causing the problem?
EGO
Decentralized Command
Everyone Leads
Explaining the why
Explaining the why
Your supervisor gives you 8 tasks to do and they all have to be completed by due dates. What do you do to complete them?
Prioritize and Execute
Extreme Ownership
Taking total responsibility, making no excuses.
Detaching
Story about taking a step back
Your team is not completing their task correctly and is failing to accomplish their mission even though the plan was well explained. What could cause the confusion?
Ego
How Discipline = Freedom
Talk about how being disciplined allows for more freedoms.