Which, witch is wich?
Pt is registered
Notification
Medical Research and Education
In the unlikely event your loved ones gifts can not be surgically transplanted, instead of discarding their gifts it could be used for education. IE corneal processing to help another person see again.
DM
Ok for eye
NOK wants an open viewing
Corneal donation does not hinder you ability to have an open viewing, or any funeral services. No one would know your loved on gave this gift.
What needs to be done on a registered patient BEFORE any approach. (Think documents)
Review and verify the BMV for restrictions, and document in your check list
Pt is not registered
Authorization
Why not organ?
Organ donation is a rare gift, in order to gif this gift your loved one would need to be on a ventilator in a hospital setting
Lou Gehrig's disease
Rule out
Transportation
All corneal recoveries are done at the funeral home or Hospital/Hospice facility
NOK had no concerns about the legal form, what do you do in the additional comments box on the legal form?
N/A
Confirm hierarchy
Authorization
For profit?
NFH is a NON PROFIT organization, but NFH does have to work with for profits, like our blood serology banks to make sure these gifts are safe for transplant to others
Lasik Sx
OK for eye
I don't believe they were registered
You loved one registered at (address) in (date of registry), would you like me to send you a copy of their BMV form?
What Call note needs done BEFORE you approach your NOK ?
DSS hard stop #1
Authorization
I want my loved one to stay whole, do not cut on them
Our recovery process is very respectful, none of these gifts would hinder their viewing or any FH proceedings your family may have. All recoveries are done in a surgical suite by staff who is passionate about helping others.
Bilateral corneal tx
Rule out
They are already at the FH so this will not work
We work closely with all FHs in out area and we have communicated with them already and we have 24 hours to make donation happen, so we do have some time to work with
Give me deferral steps
Confirm hierarchy with NOK you are speaking to
They are in agreement with Eye donation
Confirm LNOK name spelling
Who they are deferring to (relationship to decedent)
Summarize "I just want to confirm on the recorded line you are in agreement with Eye donation but you are deferring paperwork to _____?)
Document your work in Legal Form
Ignore witness signature on bottom of form
Authorization
International use
Our goal is to always to place your loved ones gifts locally, but in an event it can not be placed locally, they can be shipped outside the untied states for transplant
RK- Radial keratotomy
Rule out-if bilateral
My religion does not support donation
I am not aware of what your religious beliefs are, can you explain to me what about donation it does not support, so I can better support families like you in the future
Jessie N called the NOK for initial approach but they need time to think about their decision. They asked for a call back and Sarah S calls the NOK and completes paperwork. Where and how would you document these 2 approaches?
Approach information page
Subsequent approach (Jessie N)
Authorization obtain by (Sarah S)