Execution to Direction
What is the main difference between an SIC and an AOS?
A. SIC leads strategy
B. AOS executes tasks
C. AOS directs SICs
C. AOS directs SICs
SIC executes, AOS directs and empowers
What tool should you use to set clear store goals?
A. KPIs
B. Inventory lists
C. Attendance logs
A. KPIs
What’s the difference between managing and coaching?
A. Coaching tells what to do
B. Managing listens
C. Coaching builds skill
C. Coaching builds skill
What does S1 leadership mean?
A. Coaching
B. Supporting
C. Directing
C. Directing
What does FT stand for?
Foot Traffic
As an AOS, what is more important than doing the task yourself?
A. Following up
B. Coaching others
C. Ordering stocks
B. Coaching others
Why is purpose important for daily store routines?
A. Makes things faster
B. Aligns tasks to strategy
C. Avoids complaints
B. Aligns tasks to strategy
What builds the most trust from your SICs?
A. Being consistently present and listening
B. Being strict
C. Being quick
A. Being consistently present and listening
What D-level describes a new but enthusiastic SIC?
D1 – Enthusiastic Beginner
What does it mean if sales are down but FT is high?
Poor conversion
Why should an AOS avoid micromanaging?
A. To speed up results
B. To reduce control
C. It limits growth and trust in your SICs
C. It limits growth and trust in your SICs
What is a leadership brand?
A. The store you manage
B. Your past roles
C. Your leadership reputation
C. Your leadership reputation
When should you delegate a task?
A. When the SIC can already do the task without constant support
B. When you’re tired
C. After training ends
A. When the SIC can already do the task without constant support
What’s the ideal leadership style for a D2-level SIC?
S2 – Coaching
What is shrinkage?
Lost or unaccounted inventory
What does it mean to “shift your lens” as an AOS?
A. Focus on displays
B. Focus on daily tasks
C. See the big picture
C. See the big picture
What is an example of clear, purposeful direction?
A. “Let’s clean the racks”
B. “Push UPT to 3 with styling tips”
C. “Be better”
B. “Push UPT to 3 with styling tips”
Why should you coach with presence, not pressure?
A. Presence creates fear
B. Presence builds trust
C. Presence causes delays
B. Presence builds trust
To build trust and develop leaders, not fear
Why is S4 risky for a D2 SIC?
A. They don’t want feedback
B. They’re already experts
C. They need guidance
C. They need guidance
How do you open a data-based coaching talk?
A. “Why are you underperforming?”
B. “What do you notice here?”
C. “Fix this.”
B. “What do you notice here?”
What one word best describes an AOS role?
A. Checker
B. Multiplier
C. Closer
B. Multiplier
What happens when leaders are unclear?
A. Teams guess
B. Teams become motivated
C. Stores improve
A. Teams guess
What is your role in developing store leaders?
A. Enforce policies
B. Coach, guide, and empower their growth
C. Manage orders
B. Coach, guide, and empower their growth
What proves a SIC is ready for S4?
A. Long tenure
B. High confidence and competence
C. High sales
B. High confidence and competence
What is considered % in shrinkage as "Great Control" ?
0%-1%