Who Knows VOC
Which Region handled the most survey volume in 2025 while still improving across all metrics?
Mountain (Taryen) — ~1,949 surveys.
What Division has the most stores in the Top 10 that Travel more than 30 miles to a job?
PNW total of 7
Install more or less Carpet?
1,477 LESS projects
What MTN Store store preformed the best on total projects?
1538 with 265 (2025) vs 232 (2024)
The way to get started is to quit talking and begin doing
Walt Disney
True or false: HOM’s 2025 iVOC stayed flat vs 2024.
False — it rose from 4.753 to 4.791.
What Store in the MTN travels 40% of the installers beyond the 30 mile range of the store?
Canyon City, CO 1542
Install more or less LAM?
SAME 503
What PNW Store store preformed the best on total projects?
3106 with 147 (2025) vs 125 (2024)
Your most unhappy customers are your greatest source of learning
Bill Gates
Which Region posted the biggest improvement in overall iVOC from 2024 to 2025?
Pacific East (Aaron) — +0.079 (4.711 → 4.790).
Which Washington store covers the widest area for installations?
Omak (Store 4748) — around 55–60% of projects are more than 30 miles away, with crews traveling to Winthrop, Twisp, Tonasket, and Pateros.
Install more or less LVP?
32 LESS LVP
What PNW Store store preformed the worst on total projects?
4723 with 205 (2025) vs 282 (2024)
One Team one Dream!
Lisa Porter
Which Company metric improved the most year over year
Which Store/Install team takes on the longest mountain drives for installs?
Montrose (Store 1537) — roughly 35–40% of projects are beyond 30 miles, heading into Telluride, Ridgway, Norwood, Dove Creek, and Lake City.
What PNW Store store preformed the Best Dollar Wise 2025 over 2024?
4031 $162,445.00 (2025) vs $90,434.00 (2024) $72,011.00
What MTN Store store preformed the worst on total projects?
1516 with 202 (2025) vs 280 (2024)
"Innovation distinguishes between a leader and a follower
Steve Jobs
Which Region Cleanup score improved the most?
Pacific East — +0.069 (4.710 → 4.779).
Which Wyoming store’s crews log the most highway miles in Wyoming?
Cheyenne (Store 6002) — about 25–30% of installs are beyond 30 miles, reaching Laramie, Torrington, and Pine Bluffs.
What MTN Store store preformed the Best Dollar Wise 2025 over 2024?
3508- $141,820.00 (2025) vs $67,580.00 (2024) $74,240.00
Overall what Store in the Company had the highest dollar for 2025
PNW 1803 with $432,520.00 Second was 1538 with $415,830.00 in MTN
“on time”, “very professional”, “clean up”, “job done”, “great job”
HOM Solutions Customers Said these Bigrams on our 2025 VOC