Communication is both ______ and ______.
Verbal and Non-verbal
True or False. You are permitted to work on your own homework if you are not tutoring?
True. However, when a student arrives, put any work away immediately. Never leave a student waiting for support.
Before you answer a students' question you should first think...
“Is there a way I can get them to answer their own question?"
Active listening incorporates this technique to reflect back what has been said?
Paraphrasing
When should you clock in/out for work?
When shift starts and when your shift ends.
Your first _____ hours as a tutor must be logged.
25 hours
Which Act protects the privacy of student records?
FERPA
Name 2 of the levels of the Bloom's Taxonomy Pyramid of Cognitive Domain.
Remembering, Understanding, Applying, Analyzing, Evaluating, and Creating
What are the three key points of giving feedback?
Be
Timely, Specific, and Supportive
How often should you check your work email?
Regularly
Based on the prioritization chart, what two characteristics help determine a tasks priority.
Urgency and importance
Fill in the blank.
GCC Tutoring provides exceptional academic support services, promotes_______ _______, and fosters the skills and qualities necessary for students to be successful.
Independence in Learning
What is the highest order of thinking skills for Bloom's Taxonomy Pyramid?
Creating
Using vocabulary that is outside the scope of your students work is called?
Specialist Language
Malcom Knowles developed the Theory of what?
Andragogy
During stressful periods, having what? can be helpful and motivating.
Something to look forward to
What are the four goals of tutoring?
Empower, Provide, Personalize, and Support
DRS is located in what building and room number?
Administration A138
How many hours do you need to work to accumulate 1 hour of sick leave?
30
While working, you must wear your...
Lanyard and GCC ID
Name 4 of the 9 key points in our Code of Ethics.
Responsibility, Integrity, Best Interest, Fairness, Commitment, Respect for Others, Excellence, Professionalism, and Confidentiality
What is the last day for tutoring for the Fall 2025 semester?
December 19th
Who is the Director of Student Success?
Dr. Nuria Sanchez
What does CRLA stand for?
College Reading and Learning Association